Reviews (627)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the robust data security features, including automatic and manual backups, essential for quick recovery and minimizing downtime. The ability to restore specific items or entire setups is especially appreciated. Merchants also praise the responsive customer support, available even on weekends, and describe the data restoration process as smooth and easy, enhancing trust and user satisfaction.

March 3, 2020

I've had two crashes that made me pull out my hair, thankfully the team at Rewind has helped me resolve the issues quickly and revert to an earlier backed-up version. It's like a re-do button for life!

Seedsheets
United States
Over 1 year using the app
Rewind replied March 5, 2020

Happy to hear that we were able to help out!

September 16, 2022

Rewind give peace of mind securing our data and photos while running in the background. Alyssa in customer support was very helpful with any questions we had.

CSR Building Supplies
Canada
Over 1 year using the app
June 18, 2023

Feeling much more at ease knowing our 2 stores are backed up at all times. Great support team. Thank you!

Piyama
Australia
Over 1 year using the app
Edited December 7, 2020

Rewind has saved us on a few occasions when we had inadvertently deleted some new pages for our store. Annie in tech support was extremely helpful and prompt in helping us resolve our technical issues. Very good app! Tom G

Woodland Essence
United States
Over 1 year using the app
Rewind replied December 17, 2020

Thanks for the kind words, Tom! We're lucky to have such amazing customer support team members like Annie :)

June 28, 2023

The Rewind app was relatively easy to set up and is constantly working in the background. The support is very fast and helpful. Thanks!

paleo movement
Germany
Over 1 year using the app
June 19, 2023

The gold standard for backup apps for Shopify stores. Never have to worry about losing content. App automatically saves website. Service is quick and convenient.

OHM Electric Bikes
Canada
Over 1 year using the app
February 9, 2021

You never realize the value of backups until you need them. We've had the Rewind app for some time and used them to recover from some of our Shopify "experiments". After an uninstall gone haywire - our store was completely scrambled. Kaleigh at Rewind really helped us out of a jam that had our store shutdown for almost six hours. We were able to get back online, salvage a few orders and breathe a sigh of relief. Rewind is a great app to have. You'll never regret it if you need it.

HRDQ
United States
Over 1 year using the app
March 3, 2017

Works as described and easy to use.

Freedmans Harness
Canada
Over 1 year using the app
February 24, 2022

The support team is awesome, very patient back and forth with me being the weak link in the chain. The rewind backups product rocks!

Vineyard Wine Cellars
United States
Over 1 year using the app
June 25, 2023

Great app! Does the job. Giving me peace of mind. Highly recommend this app for anyone looking to backup their Shopify site

Otway Brewing Group
Australia
Over 1 year using the app