Reviews (628)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient restore process, crucial for recovering lost or altered store data. The customer support team is praised for responsiveness and exceeding expectations. Users appreciate the secure, automatic backups of essential data like products and customer information. Its intuitive design and proactive updates on backup status enhance its reliability, making it a vital tool for ecommerce data safety and recovery.

April 27, 2023

Easy to use, simple and great customer service. Always nice to speak with a human real time and without delay! Their live chat team moved within 5 mins to support us and provided peace of mind when we had some important questions about the app. I'd recommend Logan and Rewind any day!

Neon4Business
United Kingdom
Over 1 year using the app
May 19, 2021

The app is easy to use and is a great safety net as it backs up all of your information just in case something happens to the servers!!

Helene Clarkson Design
Canada
Over 1 year using the app
Rewind replied May 28, 2021

Thanks for taking the time to write such a nice review!

Edited April 7, 2021

**UPDATE 2021 - I accidentally deleted a whole collection of products while doing some routine changes. After a moment of panic, I remembered that we had the Rewind App. All was restored shortly after. This should be the first app that any Shopify store installs. It does what it says, at a good price. The weekly report is great to see what is backed up. I have installed this on 2 stores.

Fat Bass Tone
United States
Over 1 year using the app
Rewind replied March 18, 2020

Well said! We're proud to have your back - thank you for writing a review.

February 27, 2023

so much better than the free back up in shopify. easy to use, hopefully i will not need to use it, but if i do i will get back up and running as fast as possible.

The Body Shop
Malta
Over 1 year using the app
June 5, 2023

Rewind Backups Support team is quick, efficient and effective. They kept on informing me until a solution was found. This is what I call "a perfect service".

ATELIER Sibylle Laubscher
Switzerland
Over 1 year using the app
July 13, 2023

Good app for backups, "set it and forget it" functionality. Helpful team and easy dashboard to use!

shop.telfar
United States
About 1 year using the app
April 8, 2018

Having checked around Rewind Backups is the only app that truly backs up everything in your store. Thankfully, I've not had the need to use the backup files, but I can attest to how easy it was to set up and when I've had queries the team get back to you very quickly. Rewind is an insurance policy against the day it happens - you hope it never will but it's worth the fee to know that if anything did go wrong you can restore your store immediately.

Modiphius
United Kingdom
About 1 year using the app
September 11, 2023

Great App, a must have for any Shopify store owner wanting peace of mind over their data backup.

The Dens
Australia
About 1 year using the app
May 30, 2023

Great service and support. Always important to have a backup! I highly suggest working with Brittney to accomplish what you need.

Architessa
United States
About 1 year using the app
November 29, 2021

Our experience with Rewind has been fantastic! It's easy to install, the dashboard is very user-friendly and restoring is quite painless. We sleep easier at night knowing that most of our store data is securely backed up in the cloud - we can confidently work on our theme knowing that any accidental changes can quickly be recovered. The customer service team is friendly and is always quick to respond. We highly recommend this app! Thank you Rewind!

Kabrita USA
United States
About 1 year using the app