Reviews (1,029)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its comprehensive data protection, automatically backing up crucial store data like products and themes. They appreciate the ability to restore specific items or entire store versions, and the convenience of receiving backup summaries via email. The app is noted for its seamless integration, user-friendly interface, and reliable performance. Customer support is also a highlight, with responsive and helpful service available even on weekends, enhancing merchant trust and satisfaction. Merchants frequently describe the app as a "lifesaver," essential for securing data with an easily restorable backup solution. Positive experiences with the support team, including notable mentions of individuals, further underscore the app's value.

September 8, 2021

The account managers are incredibly helpful and super quick at replying! Integrating the app with a new store was quick and easy.

Tech21 - UK
United Kingdom
About 4 years using the app
Rewind replied September 21, 2021

thank you!

February 5, 2019

I've been asked to write a review but I'm currently re-developing my website and have hardly any products listed so I don't have any experience of Rewind just yet, but in theory, it looks to work well.

Elstead Maps (UK) Ltd
United Kingdom
About 4 years using the app
August 30, 2022

This app has saved our butts a few times with some bad missorted product uploads that removed all images on products except the first one. A quick Restore from Rewind and all was well. This peace of mind is worth the monthly cost.

Californiawatch.com
United States
About 4 years using the app
April 18, 2022

After a big mistake by a 3rd party that messed up a lot of our back end, we were about to commit hundreds of hours of work to repair the damage but then I remembered we had Rewind installed. Fixed everything with a click of a button and I couldn't have been more grateful and relieved. Since then, we've made sure it's installed on our other stores and support has been great too!

The J. Peterman Company
United States
About 4 years using the app
November 29, 2016

Fantastic service and great app that's been a lifesaver. Thank you!

Arousing Appetites
United States
About 4 years using the app
December 18, 2019

Excellent product, easy to use, gives you a peace of mind knowing all your hard work is backed up securely if something goes wrong.

Icelandic Produce
Iceland
About 4 years using the app
August 22, 2018

I can’t vouch for what it’s like if you need to restore, but it’s easy to set up. Fingers crossed I never have to actually use it, nice to know it’s there.

Roastedon
Australia
About 4 years using the app
Edited May 6, 2021

We've been using Rewind Backups for several years and have never had a problem with it. The control panel makes it easy to locate specific backup items. Their support (Noah, in this case) was quick to get back to us when we had a question about our account.

Science Shepherd
United States
Almost 4 years using the app
June 8, 2018

Great app. I was looking for an app to backup not only my theme but my products and pages too. Luckily I have not had to use it yet but it really gives peace of mind to know that I can revert my site back to a given date and time if I ever need to. I would recommend the app to other Shopify users.

Jeya Narrative
United Kingdom
Almost 4 years using the app
May 13, 2019

I have better piece of mind knowing my store is backed up and Rewind does it with easy. It's easy to install and use.

Lweendo Art
United States
Almost 4 years using the app