Reviews (1,035)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust security features, ensuring data is secure and recoverable with automatic backups. It covers various store components like products and themes, operating reliably in the background for easy data restoration. The customer support team is also praised for their responsiveness and effectiveness in assisting with any issues.

September 25, 2018

Previous to using the Rewind App I had not backed up my store, I had a developer working on importing products into the store unfortunately something went wrong and all of my products were deleted and I had to try getting over 300 products imported back into the store . If I had have had Rewnd earlier it would have been simple to re boot the store to the last back up but instead it took the developer a week to re enter all of my products.. That won't happen again. Now that I have Rewind Back Up's

Home Gym Plus Fitness Equipment
Australia
About 4 years using the app
September 21, 2017

Rewind was very helpful with the installation of the new app and it works perfectly. I assume that everything is backed up as expected - I am getting a report regularly with updates. Very straight forward program.

Ergo In Demand
United States
About 4 years using the app
March 9, 2023

An excellent app that ensures some peace of mind while also providing a phenomenal customer service experience

Arbor Scientific
United States
About 4 years using the app
November 18, 2017

Neat reports that show what has happened in the store since the last backup. Easy to use.....nothing to do on my part

Big Bar Shots
United States
About 4 years using the app
September 8, 2021

The account managers are incredibly helpful and super quick at replying! Integrating the app with a new store was quick and easy.

Tech21 - UK
United Kingdom
About 4 years using the app
Rewind replied September 21, 2021

thank you!

February 5, 2019

I've been asked to write a review but I'm currently re-developing my website and have hardly any products listed so I don't have any experience of Rewind just yet, but in theory, it looks to work well.

Elstead Maps (UK) Ltd
United Kingdom
About 4 years using the app
August 30, 2022

This app has saved our butts a few times with some bad missorted product uploads that removed all images on products except the first one. A quick Restore from Rewind and all was well. This peace of mind is worth the monthly cost.

Californiawatch.com
United States
About 4 years using the app
April 18, 2022

After a big mistake by a 3rd party that messed up a lot of our back end, we were about to commit hundreds of hours of work to repair the damage but then I remembered we had Rewind installed. Fixed everything with a click of a button and I couldn't have been more grateful and relieved. Since then, we've made sure it's installed on our other stores and support has been great too!

The J. Peterman Company
United States
About 4 years using the app
November 29, 2016

Fantastic service and great app that's been a lifesaver. Thank you!

Arousing Appetites
United States
About 4 years using the app
December 18, 2019

Excellent product, easy to use, gives you a peace of mind knowing all your hard work is backed up securely if something goes wrong.

Icelandic Produce
Iceland
About 4 years using the app