Reviews (607)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust backup capabilities, ensuring security for store components like products and orders. They appreciate the user-friendly interface that simplifies managing backups and performing restorations, such as theme settings. The app operates efficiently without disrupting store operations, and customer support is frequently praised for its responsiveness and helpfulness, making it a reliable choice for safeguarding Shopify stores.

May 28, 2018

This is a great app. It automatically makes backups of all our content every 24 hours. We have never needed to restore any of our content so far, but just knowing that everything is backed up and up to date, makes us sleep at night. This also seems to be a professional developer, and gave us proactive information about their preparations for GDPR. Highly recommended!

Ildbutikken
Norway
12 months using the app
March 27, 2019

Rewind saved me from a lot of headaches, my team is updating products every day and mistakes can occur. Just go in the app search for the product and in 2 minutes everything was back like before. I highly recommend it.

Four Square Furniture
United Kingdom
12 months using the app
July 30, 2021

Been using the app for a few months and have found it really useful. I've used it to restore my theme when I accidentally installed another app the broke it. And I've used it a few times to restore products. works well.

Swell Composites
Canada
11 months using the app
Rewind replied August 5, 2021

So glad that we were able to help recover your theme after another App broke it – this is something that happens way more than most store owners would think. We see it all the time!

February 26, 2021

I used the app to help restore a theme back to previous version that was compromised when I made a mistake modifying some code. Customer service was top notch and responded to my request promptly.

Covenant Security Equipment
United States
11 months using the app
August 11, 2020

This app was recommend by our developer. We are using the basic plan. It's reassuring to have a backup option in case of user error.

Evangeline Specialties
United States
11 months using the app
Rewind replied August 13, 2020

Glad we're able to provide that peace of mind! Thank you for writing a review :)

January 21, 2018

Great app! Saved my site. I managed to destroy it through a code change. And thanks to Rewind I could bring it back to work normally. Only recommend!

Www Philini Com
Germany
10 months using the app
March 26, 2019

Rewind was installed about a year ago. Weekly summaries are delivered as promised in the sales cycle. Never had to restore anything, knock on wood. One weekly report had 'wild' numbers in the summary. Back to normal the following weekend. Support answer was 'we do not know' why the anamoly on one weekly summary. Would recommend for your peace of mind.

BTB, Inc. - MySQL Server Tuning
United States
10 months using the app
April 3, 2024

Easy to use and very responsive customer service. Thank you Bianca!

Vanessa Wu
France
10 months using the app
Edited March 26, 2019

We've been using Rewind for a few months now & it's been really quite nice to have old listings archived without having them present in the background. We have used Rewind several times to look up archived flavors and scents for our bath and cosmetic company. Highly recommend. Rewind is probably one our favorite apps in our list.

The Green Rift
United States
10 months using the app
May 6, 2024

I was ready to publish a batch of significant change to our Shopify theme on a Saturday afternoon, but didn't want to do it without some type of a backup/rollback protocol in place. I started to research Shopify backup software, and found glowing reviews of Rewind. But I had some technical questions as to whether it would fit our needs. I sent an email to customer support, and was shocked to get an answer within the hour on a Saturday! Brittney of Rewind was able to answer all of my questions, and offered to help with the setup process (which was so simple no help was required). I got Rewind installed and configured, and was able to confidently publish the theme changes with peace of mind that I could easily roll back if necessary. Thank you, Brittney, and thank you, Rewind!

Perlage Systems
United States
2 days using the app