Reviews (1,031)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its comprehensive data protection, automatically backing up crucial store data like products and themes. They appreciate the ability to restore specific items or entire store versions, and the convenience of receiving backup summaries via email. The app is noted for its seamless integration, user-friendly interface, and reliable performance. Customer support is also a highlight, with responsive and helpful service available even on weekends, enhancing merchant trust and satisfaction. Merchants frequently describe the app as a "lifesaver," essential for securing data with an easily restorable backup solution. Positive experiences with the support team, including notable mentions of individuals, further underscore the app's value.

May 13, 2019

I have better piece of mind knowing my store is backed up and Rewind does it with easy. It's easy to install and use.

Lweendo Art
United States
Almost 4 years using the app
April 6, 2021

We use the app from day one as we have many products and different staff adding them on the website. We are reassured to know that in case of mistakes we can easily recall the previous version of the product's description. As we are using HTML tabs, it is very useful if someone mess up with the code while writing the description : 1 click and the HTML code is back. Also, knowing that we have a backup of the themes is very reassuring as we work a lot on them and sometimes have conflict with apps. If we do not identify the bugs immediately, it is almost impossible to fix it via the 'previous version' feature of Shopify. With Rewind , we can fully recall the website until the version with the bug fixed and so identify the issue. It will be almost impossible with Shopify integrated feature because we will have to do it page after page...and in the correct order. We love the app, it is more just than a tool you will use at the critical moment. It is also affordable and suggest you to go for the plan with the 'live backup feature'. BTW, we strongly suggest you to try to recall pages, themes, products when you install the app so you are sure it is working and you know what to do the 'D-day'. Better to be prepared than adding stress when your website is in trouble ;)

Premier ETAGE
France
Almost 4 years using the app
Rewind replied May 5, 2021

Great tips in here, thanks for sharing! We're so glad to hear that you're enjoying peace of mind with Rewind.

March 8, 2022

Five shiney gold starts to REWIND for saving my rear and web site. I've been using Rewind since I moved our website to Shopify just because I knew that some day it was going to be needed. (15 years in IT taught me that one.) So three years slip by and the back ups just happen without anyone giving it a thought . . . until whammy. My carefully edited CVS file import went crazy and placed all kinds of ANSI II funky charcters all over my wonderfully written product descriptions when I imported ALL my products with new pricing! ouch . . . took me a day to realize how big a problem I had. And then I remembered . . REWIND has my back. It was painless to back up 2 days on my product information and have it restored via Rewind. Now I'm back at updating my pricing with corrected csv files and all is well. Heavy sigh and 5 stars.

Lake Effect Gallery
United States
Almost 4 years using the app
May 28, 2018

This is a great app. It automatically makes backups of all our content every 24 hours. We have never needed to restore any of our content so far, but just knowing that everything is backed up and up to date, makes us sleep at night. This also seems to be a professional developer, and gave us proactive information about their preparations for GDPR. Highly recommended!

Ildbutikken
Norway
Almost 4 years using the app
August 14, 2018

Awesome app! I very much appreciate that they offer the free version for small shops - very important since I'm just starting out!

Westyn Baby
United States
Almost 4 years using the app
February 20, 2018

Great App, did what it said it would do. What more could you want from an app! :)

Elivera
United Kingdom
Almost 4 years using the app
August 30, 2018

Works great ! good customer service

Massivebest
France
Almost 4 years using the app
November 25, 2016

This app has already helped me undo a few changes on my store that were mistakes. Definitely recommend it!

Zaknoyle
United States
Almost 4 years using the app
April 20, 2017

Fantastic, easy to set up, and provides great piece of mind for a great price!

Autoimmune Institute
United Kingdom
Almost 4 years using the app
October 1, 2019

I had a small hurdle with setting up the app but Annie from Rewind was so helpful and prompt and the issue was resolved quickly. Thank you Rewind! Bettina Sail Exchange

Sail Exchange
Australia
Almost 4 years using the app
Rewind replied October 2, 2019

Annie is definitely a superstar, we're lucky to have her! Thank you for writing a review 🙌