Reviews (628)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient restore process, crucial for recovering lost or altered store data. The customer support team is praised for responsiveness and exceeding expectations. Users appreciate the secure, automatic backups of essential data like products and customer information. Its intuitive design and proactive updates on backup status enhance its reliability, making it a vital tool for ecommerce data safety and recovery.

September 8, 2021

The account managers are incredibly helpful and super quick at replying! Integrating the app with a new store was quick and easy.

Tech21 - UK
United Kingdom
About 1 year using the app
Rewind replied September 21, 2021

thank you!

September 28, 2020

Rewind Backup is a great app. This also provides amazing customer service. Thank you, Annie <3 I recommend this.

RedButterfly by Omaris
United States
About 1 year using the app
Rewind replied October 1, 2020

Annie is an absolute star and we're proud to have the support team that we do! Best in the biz. Thanks for taking the time to write a review.

May 28, 2018

This is a great app. It automatically makes backups of all our content every 24 hours. We have never needed to restore any of our content so far, but just knowing that everything is backed up and up to date, makes us sleep at night. This also seems to be a professional developer, and gave us proactive information about their preparations for GDPR. Highly recommended!

Ildbutikken
Norway
12 months using the app
March 27, 2019

Rewind saved me from a lot of headaches, my team is updating products every day and mistakes can occur. Just go in the app search for the product and in 2 minutes everything was back like before. I highly recommend it.

Four Square Furniture
United Kingdom
12 months using the app
July 30, 2021

Been using the app for a few months and have found it really useful. I've used it to restore my theme when I accidentally installed another app the broke it. And I've used it a few times to restore products. works well.

Swell Composites
Canada
11 months using the app
Rewind replied August 5, 2021

So glad that we were able to help recover your theme after another App broke it – this is something that happens way more than most store owners would think. We see it all the time!

February 26, 2021

I used the app to help restore a theme back to previous version that was compromised when I made a mistake modifying some code. Customer service was top notch and responded to my request promptly.

Covenant Security Equipment
United States
11 months using the app
August 11, 2020

This app was recommend by our developer. We are using the basic plan. It's reassuring to have a backup option in case of user error.

Evangeline Specialties
United States
11 months using the app
Rewind replied August 13, 2020

Glad we're able to provide that peace of mind! Thank you for writing a review :)

January 21, 2018

Great app! Saved my site. I managed to destroy it through a code change. And thanks to Rewind I could bring it back to work normally. Only recommend!

Www Philini Com
Germany
10 months using the app
March 26, 2019

Rewind was installed about a year ago. Weekly summaries are delivered as promised in the sales cycle. Never had to restore anything, knock on wood. One weekly report had 'wild' numbers in the summary. Back to normal the following weekend. Support answer was 'we do not know' why the anamoly on one weekly summary. Would recommend for your peace of mind.

BTB, Inc. - MySQL Server Tuning
United States
10 months using the app
March 15, 2022

Excellent App for backups, I love it. Great support too! My site is SEO heavy and I know I'm safe with rewind from any errors or mistakes.

tigresport
Mexico
10 months using the app