Reviews (607)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient restore process, crucial for recovering lost or altered store data. The customer support team is praised for responsiveness and exceeding expectations. Users appreciate the secure, automatic backups of essential data like products and customer information. Its intuitive design and proactive updates on backup status enhance its reliability, making it a vital tool for ecommerce data safety and recovery.

January 8, 2017

Great Product and Peace of Mind with Rewind.

Alignment Pro
United States
10 months using the app
August 1, 2024

Netter und schneller, zuvorkommender Support. Nach der Installation ging das erste Backup schnell und unkompliziert.

Weinhaus Otto Paus
Germany
About 20 hours using the app
July 13, 2016

Great app! It's nice to know everything is being automatically backed up.

Chi Omega Dev1
United States
9 months using the app
February 20, 2018

Great App, did what it said it would do. What more could you want from an app! :)

Elivera
United Kingdom
9 months using the app
January 31, 2017

The product works perfectly. I have deleted my own items accidentally and had to go back and restore them. It only takes a second and when something doesn't work I can easily contact support. I can highly recommend this app

Contractor Training Center
United States
9 months using the app
February 9, 2018

This app has been an absolute lifesaver for me. Well worth the monthly fee.

The Crown Prints
United States
9 months using the app
November 1, 2019

Amazing, really saved our bacon. Kaleigh, in particular, was amazing and held my hand through a gnarly backup, cheering me on and making the whole nerve-wracking process almost pleasant! Highly recommended!

Sunset Alcohol Flush Support
United Kingdom
9 months using the app
March 30, 2023

Effortless to install and setup. Fortunately haven't needed it yet! Had a small billing issue I contacted support and got nearly instant resolution.

The Forever Rose
United States
9 months using the app
November 21, 2019

An incredibly seamless app both with automating your store back ups and using it to restore things. What’s even better is the outstanding service that the Rewind team provide.

Kaleigh helped me resolve site issues and answered all of my questions incredibly fast. I’d wholeheartedly recommend Rewind, very happy!

Just Strong
United Kingdom
9 months using the app
Rewind replied November 28, 2019

Kaleigh is an all-star, we're really proud of our customer service! Thank you for the kind words, we're glad to hear it.

June 8, 2017

I am writing this review as Mike from REWIND is currently helping me resolve a code issue that another APP caused on our site.

First and foremost this company has great communication and support practices. They truly do care about us Shopify Store owners. Mike is going through code right now to find a bug that changed layout issues that another APP update caused a new padding shift. This was very difficult to identify what was causing the problem since all APPs we had have been installed for many months with no issues.

Mike got down to the code and began to figure it out after we first attempted to roll back our theme using their very slick REWIND VAULT function. Once we realized its not code in our theme, but an outside APP that loads code beyond Shopifies Liquid Theme code we found this issue. Mike did not have to do this as it was not his problem. Their REWIND APP does everything you could hope for in a full backup of Website or just specific elements. You can choose what you want to restore or restore the entire site front to back.... I mean everything or just one piece..... It really is the best APP for sleeping well at night knowing your always backed up safely.

The interface is very easy to understand with a very sleek U/I layout.

What more can I say.... Mike and the REWIND Team have a customer for life and I am grateful to have found this APP knowing all the hard work we do will never be lost. What is that worth to anyone ? To me its priceless.

Thank You to everyone from REWIND and a special shout out to Mike.

GET THIS APP !

From the Team @ www.GardenSupplyGuys.com

Gardensupplyguys
United States
8 months using the app