Reviews (1,031)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its comprehensive data protection, automatically backing up crucial store data like products and themes. They appreciate the ability to restore specific items or entire store versions, and the convenience of receiving backup summaries via email. The app is noted for its seamless integration, user-friendly interface, and reliable performance. Customer support is also a highlight, with responsive and helpful service available even on weekends, enhancing merchant trust and satisfaction. Merchants frequently describe the app as a "lifesaver," essential for securing data with an easily restorable backup solution. Positive experiences with the support team, including notable mentions of individuals, further underscore the app's value.

January 31, 2018

...excellent responsive folks, great app, love relaxing and knowing all is backed up, including my blogs. really happy I found this one for ancestorville. ~debra

Ancestorville
United States
Over 3 years using the app
August 20, 2023

Brittney in support quickly got back to me when I emailed a question, provided the solution and I'm whole again! Easy peasy!

Teak Culture
United States
Over 3 years using the app
July 5, 2017

We just installed this on our new Shopify store (and have used this app in the past), and we really like it. It has been very helpful in quickly reversing those little human errors that occasionally occur when editing products or pages :)

Noel Suarez Art
United States
Over 3 years using the app
March 25, 2020

Needed to downgrade my service. Support was very helpful in reaching my goal. It is nice to have trustworthy app developer out there. Highly recommend.

Barkley's Mill on Southern Cross Farm
United States
Over 3 years using the app
Rewind replied March 27, 2020

Thank you for the kind words! We're very proud of our support team and the reputation that Rewind has built 💪

July 20, 2020

Super easy app to use. I needed to link my accounts and Kaleigh helped me out straight away - it was all sorted in less than 2 minutes.
Looks like a great app and will be handy especially when testing out a new inventory system that links our shops.

Empire Skate
New Zealand
Over 3 years using the app
Rewind replied July 22, 2020

Kaleigh is a superstar! Thanks for writing a review :)

October 18, 2023

Great app, easy to use and peace of mind knowing our store is properly backed up. Alyssa from support was also excellent! Would definitely recommend.

Gravesham Trophy Centre
United Kingdom
Over 3 years using the app
June 1, 2022

Stellar support. Great app to have on the store. Installed it in the first place for the peace of mind. Then you only really understand how good it is when you actually need it.

Boutique Adrenaline
Canada
Over 3 years using the app
June 30, 2021

I've been using Rewind since my store started and it's always proven reliable. Customer service is awesome - they helped resolve an issue that would have taken much more time otherwise. Thank you!

Spiritudee
Singapore
Over 3 years using the app
Rewind replied June 30, 2021

We're glad to hear it, our support team really is top-notch! Thank you for taking the time to write a review, it means a lot to us :)

August 29, 2017

Love to have peace of mind that thousands of hours of work are backed up. Also love that I can do partial restores!

Gottasoul
United States
Over 3 years using the app
January 23, 2017

Plays nice with other apps, gives me a weekly recap of changes that took place - Overall, a great app. I hope I never have to use it for an actual rewind.

Facingthefuture
United States
Over 3 years using the app