Reviews (629)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient restore process, crucial for recovering lost or altered store data. The customer support team is praised for responsiveness and exceeding expectations. Users appreciate the secure, automatic backups of essential data like products and customer information. Its intuitive design and proactive updates on backup status enhance its reliability, making it a vital tool for ecommerce data safety and recovery.

March 15, 2022

Excellent App for backups, I love it. Great support too! My site is SEO heavy and I know I'm safe with rewind from any errors or mistakes.

tigresport
Mexico
10 months using the app
April 3, 2024

Easy to use and very responsive customer service. Thank you Bianca!

Vanessa Wu
France
10 months using the app
Edited March 26, 2019

We've been using Rewind for a few months now & it's been really quite nice to have old listings archived without having them present in the background. We have used Rewind several times to look up archived flavors and scents for our bath and cosmetic company. Highly recommend. Rewind is probably one our favorite apps in our list.

The Green Rift
United States
10 months using the app
May 6, 2024

I was ready to publish a batch of significant change to our Shopify theme on a Saturday afternoon, but didn't want to do it without some type of a backup/rollback protocol in place. I started to research Shopify backup software, and found glowing reviews of Rewind. But I had some technical questions as to whether it would fit our needs. I sent an email to customer support, and was shocked to get an answer within the hour on a Saturday! Brittney of Rewind was able to answer all of my questions, and offered to help with the setup process (which was so simple no help was required). I got Rewind installed and configured, and was able to confidently publish the theme changes with peace of mind that I could easily roll back if necessary. Thank you, Brittney, and thank you, Rewind!

Perlage Systems
United States
2 days using the app
August 1, 2024

Netter und schneller, zuvorkommender Support. Nach der Installation ging das erste Backup schnell und unkompliziert.

Weinhaus Otto Paus
Germany
About 20 hours using the app
January 8, 2017

Great Product and Peace of Mind with Rewind.

Alignment Pro
United States
10 months using the app
July 13, 2016

Great app! It's nice to know everything is being automatically backed up.

Chi Omega Dev1
United States
9 months using the app
February 20, 2018

Great App, did what it said it would do. What more could you want from an app! :)

Elivera
United Kingdom
9 months using the app
January 31, 2017

The product works perfectly. I have deleted my own items accidentally and had to go back and restore them. It only takes a second and when something doesn't work I can easily contact support. I can highly recommend this app

Contractor Training Center
United States
9 months using the app
February 9, 2018

This app has been an absolute lifesaver for me. Well worth the monthly fee.

The Crown Prints
United States
9 months using the app