Reviews (629)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient restore process, crucial for recovering lost or altered store data. The customer support team is praised for responsiveness and exceeding expectations. Users appreciate the secure, automatic backups of essential data like products and customer information. Its intuitive design and proactive updates on backup status enhance its reliability, making it a vital tool for ecommerce data safety and recovery.

November 1, 2019

Amazing, really saved our bacon. Kaleigh, in particular, was amazing and held my hand through a gnarly backup, cheering me on and making the whole nerve-wracking process almost pleasant! Highly recommended!

Sunset Alcohol Flush Support
United Kingdom
9 months using the app
March 30, 2023

Effortless to install and setup. Fortunately haven't needed it yet! Had a small billing issue I contacted support and got nearly instant resolution.

The Forever Rose
United States
9 months using the app
November 21, 2019

An incredibly seamless app both with automating your store back ups and using it to restore things. What’s even better is the outstanding service that the Rewind team provide.

Kaleigh helped me resolve site issues and answered all of my questions incredibly fast. I’d wholeheartedly recommend Rewind, very happy!

Just Strong
United Kingdom
9 months using the app
Rewind replied November 28, 2019

Kaleigh is an all-star, we're really proud of our customer service! Thank you for the kind words, we're glad to hear it.

June 8, 2017

I am writing this review as Mike from REWIND is currently helping me resolve a code issue that another APP caused on our site.

First and foremost this company has great communication and support practices. They truly do care about us Shopify Store owners. Mike is going through code right now to find a bug that changed layout issues that another APP update caused a new padding shift. This was very difficult to identify what was causing the problem since all APPs we had have been installed for many months with no issues.

Mike got down to the code and began to figure it out after we first attempted to roll back our theme using their very slick REWIND VAULT function. Once we realized its not code in our theme, but an outside APP that loads code beyond Shopifies Liquid Theme code we found this issue. Mike did not have to do this as it was not his problem. Their REWIND APP does everything you could hope for in a full backup of Website or just specific elements. You can choose what you want to restore or restore the entire site front to back.... I mean everything or just one piece..... It really is the best APP for sleeping well at night knowing your always backed up safely.

The interface is very easy to understand with a very sleek U/I layout.

What more can I say.... Mike and the REWIND Team have a customer for life and I am grateful to have found this APP knowing all the hard work we do will never be lost. What is that worth to anyone ? To me its priceless.

Thank You to everyone from REWIND and a special shout out to Mike.

GET THIS APP !

From the Team @ www.GardenSupplyGuys.com

Gardensupplyguys
United States
8 months using the app
December 27, 2022

It's a pretty good app. It's nice to have a back up just in case. I don't have that much to say about it but overall 10 out of 10.

NFDVapes
United States
8 months using the app
April 9, 2019

Have been using the free version for a few months now, for a very simple shop. So far so good. Thank you.

Vrooshka
Poland
8 months using the app
May 11, 2017

This app is a lifesaver. If your business is more than a hobby, if you have a lot of products, or if you allow developers and other apps into your store, Rewind is cheap insurance against catastrophic loss of data on Shopify.

Antiquejewelrymall
United States
8 months using the app
November 26, 2018

I really appreciate the free option. When I grow a little bit more, I will add the paid version. Great program! www.beetrootpro.com

Beetroot Pro® Official Site of Endurance Sports Betalain Powder
United States
8 months using the app
October 28, 2024

World class assistance and help!
Thank you folks!

SHONGear Designs
United States
About 3 hours using the app
August 9, 2021

We are very happy to find this app. This gave us assurance that all of our hard work in building our gingersnaps.com.ph will be secured and protected.

Gingersnaps
Philippines
7 months using the app
Rewind replied August 18, 2021

We're glad you found us!