Reviews (1,031)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its comprehensive data protection, automatically backing up crucial store data like products and themes. They appreciate the ability to restore specific items or entire store versions, and the convenience of receiving backup summaries via email. The app is noted for its seamless integration, user-friendly interface, and reliable performance. Customer support is also a highlight, with responsive and helpful service available even on weekends, enhancing merchant trust and satisfaction. Merchants frequently describe the app as a "lifesaver," essential for securing data with an easily restorable backup solution. Positive experiences with the support team, including notable mentions of individuals, further underscore the app's value.

December 9, 2019

So far so good! It's very comforting to know my store and hard work is being backed up regularly, and I don't have to be the one to do it! One less worry! I haven't had to recover anything yet, so I can't speak about the ease of that. But it's nice to know it's working.

Tickle The Moon
United States
Over 3 years using the app
Rewind replied December 10, 2019

Thank you! We've got your back :)

August 1, 2018

Rewind allowed us to securely duplicate our site in an efficient and timely manner. A quick backup was made of our entire store to feel confident about proceeding with transfers. I highly recommend if you’re a growing business and hunting for a proactive way to save time !

Fenwickcandles Wholesale
Canada
Over 3 years using the app
May 8, 2018

Saved me twice already – wouldn't be without it.

New Zealand Way
New Zealand
Over 3 years using the app
August 16, 2023

I've been using Rewind Backups for my online store, and I'm really impressed. It automatically saves all my important stuff like products and designs, which is super reassuring.

The best part is if I mess something up, I can easily put things back to how they were before. It's like a time machine for my store.

Oh, and I have to give a shoutout to Shelby from their support team. She's awesome at explaining things so I understand what's going on.

Highly recommend.

Modelesdebusinessplan.com
Singapore
About 3 years using the app
July 16, 2023

I'm very happy with the Rewind app and their customer service. They're responded fast to my query and were very helpful.

Alexandra Ledermann Sportswear
France
About 3 years using the app
July 16, 2016

I am extremely happy with this app. Not being a coder, it took me a two months to create my website and one of the app that I tried, from different vendor. messed up my website. I had this and I was able to restore it. The app owner is very helpful and he is working on some issues that I pointed out. Kudos to the app developer who is always willing to listen and help.

Smokespros
United States
About 3 years using the app
February 24, 2022

The support team is awesome, very patient back and forth with me being the weak link in the chain. The rewind backups product rocks!

Vineyard Wine Cellars
United States
About 3 years using the app
January 2, 2022

Amazing and fast customer support. Very easy to use interface. We are now doing changes on the live website without worrying because backups and change history is covered by Rewind. Highly rerecorded.

YP Threads - Welcome To The Party!
Australia
About 3 years using the app
July 15, 2018

Rewind is one app that I wouldn't do without! The peace of mind just knowing that my store is regularly being backed up, and the totally affordable monthly fee and then to top it all off, the awesome and very prompt customer service! Just get it, you'll be glad you did!

Custom Cre8tive Designs
Canada
About 3 years using the app
January 31, 2019

I recovered, in seconds, a complex product with multiple variations, that I accidently deleted. Handy software!

www.norlienfineart.com
United States
About 3 years using the app