Reviews (1,033)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust backup capabilities, emphasizing its automatic feature that secures critical data like products, themes, and customer information. They appreciate the quick restoration options that minimize downtime, enhancing business continuity. The app is noted for its user-friendly operation and seamless background functionality, allowing merchants to focus on core activities. Support is frequently praised for responsiveness and effectiveness, often providing help outside standard business hours. Merchants view it as a worthwhile investment for risk mitigation and peace of mind.

October 9, 2024

Returned within a few minutes and we were back and running as if nothing had happened.Straightforward integration and great support.

MhimdI Treise
Germany
3 days using the app
November 7, 2024

I emailed their support and they were very responsive. Brittney Durston was the associates name that took care of me and she was prompt and very helpful. I have my backup downloaded a day later.

Sacion Lacosy
Croatia
1 day using the app
September 3, 2024

Easy to use, fast and responsive support, great documentation.

cpap.com
United States
10 months using the app
August 29, 2024

Straightforward integration and great support. I wanted to download a copy of my backup files and the support team helped me straight away.

Sugarberry Shimmy
Australia
3 days using the app
July 14, 2024

Great support from Brittney and the team at Rewind regarding our account setup. Thank you

Ever Vessel
Australia
Over 3 years using the app
July 14, 2024

Brittney was fantastic helping us with our Backup. All sorted very quickly. Thank you

Aberdeen Sewing Machines
United Kingdom
4 months using the app
June 17, 2024

I’ve used this great product for many years and always impressed with excellent suppport team especially Brittney.

Nostara | Home Fragrance | Perfume | Bodycare
United Kingdom
Almost 3 years using the app
October 28, 2024

World class assistance and help!
Thank you folks!

SHONGear Designs
United States
About 3 hours using the app
December 6, 2023

Really satisfied with this app. Been using it for 3 years for our small business. It backs up every single detail of the store that we didn't even think about. We get regular emails for back up summary which is really helpful.
Customer service is top notch. We recently needed some help with our data export and the support team was super friendly, helpful and understanding of our needs.
Totally recommend it.

Plantonic Love
Canada
Over 2 years using the app
December 24, 2023

Rewind app works very well in the background. Nice to know everything is backed up on a regular basis automatically. Company worked with me on a plan that fits my needs perfectly. Very responsive. Great company. Great service. Brittney is wonderful. Thanks. Steve.

Tape Finder Online Store - Division of Reflective Inc.
United States
Over 5 years using the app