Reviews (1,011)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive backup service, including automatic backups of products, customers, and metafields. They appreciate the security it provides and the control it offers over data restoration. The customer service is noted for being responsive and accommodating, often tailoring plans to suit specific needs. The app has demonstrated its value by successfully restoring data after issues.
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Rewind app is an essential life saver for an ecommerce brand. All critical data in your Shopify store is backed up in case of errors, prevention is key.
Big shoutout to Bianca & Brittney on customer support who were very responsive, informative and friendly. Also credit to the developer(s) who worked on restoring our key metafield data.
Rewind app works very well in the background. Nice to know everything is backed up on a regular basis automatically. Company worked with me on a plan that fits my needs perfectly. Very responsive. Great company. Great service. Brittney is wonderful. Thanks. Steve.
Just signed up last week. Had a little issue. Support got back to me right away and the issue is fixed. Great customer service which is rare these days! Just as an fyi, Issue was not with the back-up itself. I was on the wrong plan and just needed to be on the right plan.
Solves a major problem - backing up reliably - and the team here is super-responsive. 5 Stars all-around.
Rewind Protection Suite has been incredibly helpful for our website staging and backup system, the backup automatically started working right away with no issues.
I was contacted by one of Rewinds employees, Igor, and he was happy to answer any questions that I had. He made the process much easier and was very kind. Thank you Igor!
Really satisfied with this app. Been using it for 3 years for our small business. It backs up every single detail of the store that we didn't even think about. We get regular emails for back up summary which is really helpful.
Customer service is top notch. We recently needed some help with our data export and the support team was super friendly, helpful and understanding of our needs.
Totally recommend it.
We are still in the early stages of using the Rewind App, so I cannot yet give a review for the app, but I can give a review for their excellent customer support and Brittney was extremely helpful. It was easy to get yourself started with Rewind. In a few months’ time I will be more than happy to give the Rewind Backups app a review.
I am happy I have not needed to restore from Rewind Backups but I am confident, based on others reviews, it will be no problem. I like the insurance that my data will be there incase we need to recover all our data.
Worth every penny for the peace of mind Rewind Backups provides. Easy to install, pricing is transparent and customer service is very helpful and quick to respond!
We love Rewind. Its give us peace of mind knowing if something goes downhill on our store, we can revert back to an earlier backup, or even restore a deleted product. We're very happy with their app.