Reviews (629)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient restore process, crucial for recovering lost or altered store data. The customer support team is praised for responsiveness and exceeding expectations. Users appreciate the secure, automatic backups of essential data like products and customer information. Its intuitive design and proactive updates on backup status enhance its reliability, making it a vital tool for ecommerce data safety and recovery.

June 27, 2022

Alyssa in customer support was super speedy in replying to me and clarifying a billing question I had. I appreciate her quick and cheerful response. Great way to start the week!

Botanus
Canada
5 months using the app
March 9, 2023

These guys are great and so easy to deal with. I feel confident knowing that I have secure backup should I need to recover data or undo any theme updates.

Refill Nation
New Zealand
5 months using the app
February 24, 2021

A very easy and friendly user interface. We have many interns and employees working on the website and it is reassuring to know that we have a backup in case they change critical settings or erase something. Since we have the app we are more keen to delegate and this freedom give ideas to our team to improve our website as they know there is a safety net (we told them what was not saved too ! :) Always keep in mind Shopify is easy to use, yes, but not magic and does included historic of versions ro backup feature ! Congrats to the dev, it is affordable and simple to use.

Eyefood Factory France
France
5 months using the app
September 23, 2022

This app was recommended by our website development team. We've put a lot of time and resources into building our site. Rewind gives us back up for the things that matter. Their support team recently helped us make changes to our Rewind account. They were professional and quick to respond. Our issue needed follow up and I heard from them the next morning.

trueCABLE
United States
5 months using the app
November 17, 2020

Thank you for keeping our community service nonprofit thrift store at a flat $9 rate! Keeping our costs lean helps our NPO better serve our community in need. From all our staff, volunteers, and clients we serve… THANK YOU!

Samaritan Shop
United States
5 months using the app
Rewind replied November 18, 2020

🙌 we're proud to protect your store

December 8, 2020

This is the 1st app we've installed, got an issue with a theme update and support was very kind helping us in getting out of trouble quickly. Definitely recommended

Colzani Boutique
Italy
5 months using the app
Rewind replied December 17, 2020

We're flattered to have been your 1st app + are glad to hear we were able to help out!

October 31, 2016

Our store, www.earbuddies.com has benefitted greatly from Rewind. We provide a medical device that reshapes the soft cartilage of baby's ears, resulting in permanent correction of stick out ears. We've put a lot of work into our site, and rewind gives us the peace of mind to know that our hard work is safe guarded.

Thank you :)

Ear Buddies
United Kingdom
5 months using the app
November 16, 2016

It has been very comforting to know data is backed up on site. Thank you!

Familytentcamping
United States
5 months using the app
September 23, 2017

This app has saved us a couple times so far and is well worth the small monthly fee. Definitely recommended for peace of mind!

Gear Up Sports Equipment
United States
5 months using the app
March 6, 2017

This has been a great app for us to ensure peace of mind on data!

Handful 2
United States
5 months using the app