Reviews (1,031)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its comprehensive data protection, automatically backing up crucial store data like products and themes. They appreciate the ability to restore specific items or entire store versions, and the convenience of receiving backup summaries via email. The app is noted for its seamless integration, user-friendly interface, and reliable performance. Customer support is also a highlight, with responsive and helpful service available even on weekends, enhancing merchant trust and satisfaction. Merchants frequently describe the app as a "lifesaver," essential for securing data with an easily restorable backup solution. Positive experiences with the support team, including notable mentions of individuals, further underscore the app's value.

March 27, 2019

Great app and ultimate solution if you don't want to loose anything from your Shopify store. Easy navigation and superb customer service!

Sweet Pets
Netherlands
Almost 3 years using the app
July 25, 2016

My mind's at ease knowing that everything is safe due to this app. Every night I get an email notification letting me know exactly what was backed up. It's a great price and I definitely recommend using this app!

Shop The Green Life
United States
Almost 3 years using the app
November 21, 2018

I used rewind to change back my theme after installing another app that changed my theme and would not uninstall properly. Worked exactly as stated. I am very happy customer :)

SPF Construction Products
Australia
Almost 3 years using the app
March 23, 2017

So far so good. Easy to install. I can see everything that is backed up, but haven't had the need (fortunately) to revert to a backup. Honestly, I hope I never need to but good to know all of our hard work will not disappear not that I have Rewind.

Shopping For A Change 4
United States
Almost 3 years using the app
September 5, 2018

This app will save you heaps of time. Once my template started acting up and was not showing my products correctly. I just used rewind to restore the previous day's work and I could get my site back to normal in no time. Saved me hours of work and hundreds in lost revenue.

Zoom Golf Australia
Australia
Almost 3 years using the app
December 14, 2017

Found Rewind in the Shopify App store. Read many of the reviews ... even that lamea$$ 2-star review from the guys whose company name say's it all -- (cheap). Concluded we're better off with than w/o Rewind for our project. (even just the basic plan)

As any experienced Shopify store owner knows ... it's a real inconvenience to regularly export Shopify data manually. AND -- restoring a Shopify store from these 'off-line' files is no simple task.

Rewind solves that pain for $60/year (basic plan) and additionally gives you the option to restore specific elements of your site -- functionality that will easily pay for itself with just a single 'oops' moment, rogue developer, or site failure.

Thanks to the Rewind dev team for solving this with such an easy to use and elegant app. (bow)

Best,
Frank @ MFJLabs

Mfrankjohnson
United States
Almost 3 years using the app
March 3, 2020

I've had two crashes that made me pull out my hair, thankfully the team at Rewind has helped me resolve the issues quickly and revert to an earlier backed-up version. It's like a re-do button for life!

Seedsheets
United States
Almost 3 years using the app
Rewind replied March 5, 2020

Happy to hear that we were able to help out!

February 10, 2023

Good service saved me once from losing everything which was very nice and reassuring. Good service in getting me back up on feet ASAP

Sybotanica
Netherlands
Almost 3 years using the app
August 3, 2021

I was recomended this app and evernthough i havent had to use it yet. It is a must for all stores regardless of the business, you just never know when something could go wrong!

Mia & James
United Kingdom
Almost 3 years using the app
Rewind replied August 5, 2021

Well said - thank you!

March 31, 2021

Seamless setup and great support. Kaleigh was very responsive and was able to resolve our issue very quickly

Jude Connally
United States
Almost 3 years using the app
Rewind replied May 5, 2021

Love to hear that, thank you!