Reviews (1,031)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its comprehensive data protection, automatically backing up crucial store data like products and themes. They appreciate the ability to restore specific items or entire store versions, and the convenience of receiving backup summaries via email. The app is noted for its seamless integration, user-friendly interface, and reliable performance. Customer support is also a highlight, with responsive and helpful service available even on weekends, enhancing merchant trust and satisfaction. Merchants frequently describe the app as a "lifesaver," essential for securing data with an easily restorable backup solution. Positive experiences with the support team, including notable mentions of individuals, further underscore the app's value.

June 22, 2018

Does what it says on the tin. Really simple and easy to use.

Viva Luxe
United Kingdom
Almost 3 years using the app
September 28, 2020

Smooth app. Only needs to be installed and we can sleep safe and sound. Support also answered my inquiries effectively and fast.

rooem.
Germany
Almost 3 years using the app
Rewind replied October 1, 2020

Not sure anyone has ever referred to us as smooth before, but we like to hear it! Thanks for the kind words 🙌

February 18, 2021

Great peace of mind for the price. Its worth paying this small monthly fee to make sure everything you've worked hard to build up remains reachable should the worst case scenario arise. Luckily I haven't had to use the service yet other than to test it, but I'm glad it's there. Thanks

Powells Fine Jewellery
United Kingdom
Almost 3 years using the app
Edited June 25, 2020

We haven't needed to actively use this app, we just knew it is there and always running. Our vault was the first place I went after accidentally deleting an E-N-T-I-R-E blog (not just the post I thought I was deleting). Support was quick, reassuring and effective!!! If I could give more than 5 stars, I would. Rewind saved me in a MAJOR way and I'm so grateful!

Bella Notte Linens
United States
Over 2 years using the app
Rewind replied June 29, 2020

So glad we were able to help you out! Thank you for the review.

October 16, 2023

I had many questions about changing the admin access and username, and I couldn't have been happier with the quick response and how everything was explained so I could make the changes. Even when I didn't have all the information, the way I could verify myself as the admin and owner was smooth, as my marketing team set this account up for me, and I no longer use them.

Thanks, Chris

Rosalie Promotions
Australia
Over 2 years using the app
February 28, 2023

It is an excellent insurance policy and a time saver for any issues. Get it and sleep better at night.

Pull Patch - Removable Patches That Stick To Your Gear
United States
Over 2 years using the app
January 8, 2017

Great Product and Peace of Mind with Rewind.

Alignment Pro
United States
Over 2 years using the app
Edited October 10, 2018

We've had Rewind installed since 2016 & thankfully have never needed to use it until today!

One of the team accidentally deleted a ton of variants after thinking they'd created a duplicate while being distracted (welcome to juggling 100 tasks in a small biz). Ouch.

But no issue, Rewind jumped straight on it & brought all that data back!

Right now, I freaking love you guys! Thank you!

Well worth the investment for times just like these.

Posted Protein
United Kingdom
Over 2 years using the app
February 13, 2018

It has been a pleasure to use this product for backups and recovery, it is well designed and the support has been exceptionally good. The zip file export (requested through a request to rewind support at this time) is the secret sauce for us— the image export which is part of the zip file has been invaluable.

Clocksavant
United States
Over 2 years using the app
September 17, 2018

Great app. Super easy to use and does exactly what we needed. I can't believe you offer an app this great for free. Thanks, Rewind!

Bling By Bates
United States
Over 2 years using the app