Reviews (629)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient restore process, crucial for recovering lost or altered store data. The customer support team is praised for responsiveness and exceeding expectations. Users appreciate the secure, automatic backups of essential data like products and customer information. Its intuitive design and proactive updates on backup status enhance its reliability, making it a vital tool for ecommerce data safety and recovery.

August 31, 2016

We love knowing Rewind is there to back up our data automatically. It provides a great sense of security for us, especially when doing mass updates that can disable the store in 1 click if not done properly. Knowing there is a way to reverse anything we've just done is a great security blanket, and the fact it does it all automatically for us means we don't have to remember to back up each and every time we make a change.

Expression Tees
United States
3 months using the app
December 18, 2019

Excellent product, easy to use, gives you a peace of mind knowing all your hard work is backed up securely if something goes wrong.

Icelandic Produce
Iceland
3 months using the app
December 12, 2018

Our website, https://www.felinfach.com became big enough such that if it was lost for whatever reason, it would be a major problem. I decided to install Rewind and it has provided me with much comfort in that my website data is well backed up.

FelinFach Natural Textiles
United Kingdom
3 months using the app
November 7, 2017

If you want to sleep at night, get this app! Thankfully I have not had a reason to Rewind but just knowing I can is worth its weight in gold.

Kisjewelry
United States
3 months using the app
February 27, 2020

I've used this app for a few years both on an old site and on my new one.
It's worth knowing that all my customizations are safe, especially as I have a complicated site that has taken a long time to build.

This time around, I've paid a Shopify expert to make a lot of custom changes to be made to my original template, plus I've added a blog and a newsletter.
The monthly fee is definitely worth knowing that everything is safe and backed up if the worst was to happen.
It would take months to reassemble my site.

https://sophia-alexander.com/

Sophia Alexander Gold Fingerprint Jewellery
United Kingdom
3 months using the app
Edited July 22, 2020

User-friendly Rewind Backups is an excellent App to backup your Shopify stores. We used to have our programmers backup every couple weeks, but Rewind Backups is automatic, every day. Great add-on for our stores.

ILONA.COM
United States
3 months using the app
Rewind replied July 22, 2020

We actually back it up at least every day! We're happy to have you on board :)

Edited April 14, 2019

I use just the free version of the store to do back ups. So wonderful and I would definitely upgrade to the paid version someday! Very glad I found this app.

Little Shop of Miniatures
United States
3 months using the app
January 18, 2019

I wanted something to back up the hard work in case (god forbid) something goes wrong. I have not yet used it but it is peace of mind knowing that everything is backed up. The staff is also great as they answer fast which is gold to me.

belledesoiree.com
United Kingdom
3 months using the app
November 6, 2023

Very useful app that does exactly what it's supposed to.

ChokeSports
United States
3 months using the app
Edited February 10, 2021

Not only has it been doing what I have needed it to (does what it says on the tin), but in my haste to clean up my apps, I accidentally deleted the app. Panicked, I went to their website and connected with customer support (Logan) and she stepped me through how to reinstate my account. And like she said, all my previous backups were there waiting for me. I am seriously impressed, and this bungle on my behalf only took about 2 mins to rectify. Great service, great app. Well done team. From Alison @ beautiful-robes.com

Beautiful Robes
Australia
3 months using the app