Reviews (1,037)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust security features, ensuring data is secure and recoverable with automatic backups. It covers various store components like products and themes, operating reliably in the background for easy data restoration. The customer support team is also praised for their responsiveness and effectiveness in assisting with any issues.

December 13, 2023

I am happy I have not needed to restore from Rewind Backups but I am confident, based on others reviews, it will be no problem. I like the insurance that my data will be there incase we need to recover all our data.

Sheepskin and Alpaca
United States
Over 2 years using the app
February 28, 2023

It is an excellent insurance policy and a time saver for any issues. Get it and sleep better at night.

Pull Patch - Removable Patches That Stick To Your Gear
United States
Over 2 years using the app
January 8, 2017

Great Product and Peace of Mind with Rewind.

Alignment Pro
United States
Over 2 years using the app
Edited October 10, 2018

We've had Rewind installed since 2016 & thankfully have never needed to use it until today!

One of the team accidentally deleted a ton of variants after thinking they'd created a duplicate while being distracted (welcome to juggling 100 tasks in a small biz). Ouch.

But no issue, Rewind jumped straight on it & brought all that data back!

Right now, I freaking love you guys! Thank you!

Well worth the investment for times just like these.

Posted Protein
United Kingdom
Over 2 years using the app
February 13, 2018

It has been a pleasure to use this product for backups and recovery, it is well designed and the support has been exceptionally good. The zip file export (requested through a request to rewind support at this time) is the secret sauce for us— the image export which is part of the zip file has been invaluable.

Clocksavant
United States
Over 2 years using the app
December 6, 2023

Really satisfied with this app. Been using it for 3 years for our small business. It backs up every single detail of the store that we didn't even think about. We get regular emails for back up summary which is really helpful.
Customer service is top notch. We recently needed some help with our data export and the support team was super friendly, helpful and understanding of our needs.
Totally recommend it.

Plantonic Love
Canada
Over 2 years using the app
October 16, 2023

I had many questions about changing the admin access and username, and I couldn't have been happier with the quick response and how everything was explained so I could make the changes. Even when I didn't have all the information, the way I could verify myself as the admin and owner was smooth, as my marketing team set this account up for me, and I no longer use them.

Thanks, Chris

Rosalie Promotions
Australia
Over 2 years using the app
September 17, 2018

Great app. Super easy to use and does exactly what we needed. I can't believe you offer an app this great for free. Thanks, Rewind!

Bling By Bates
United States
Over 2 years using the app
October 4, 2018

A perfect product that you need. Get it and save lots of headaches later.

Gift Wrap Labs
United States
Over 2 years using the app
March 4, 2019

This is a must have app. I was worried about the security or stability of my store, especially since I used non-Shopify in-built theme and made lots of customization to the codes. This helps to give a peace of mind.

www.artatler.com, art marketplace & gallery, Asia.

Artatler
Singapore
Over 2 years using the app