Reviews (629)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient restore process, crucial for recovering lost or altered store data. The customer support team is praised for responsiveness and exceeding expectations. Users appreciate the secure, automatic backups of essential data like products and customer information. Its intuitive design and proactive updates on backup status enhance its reliability, making it a vital tool for ecommerce data safety and recovery.

March 22, 2019

Great App that is easy to install and easy to use. Gives peace of mind that you won't lose all of your hard work if something goes wrong.

Mission Coffee International
United States
3 months using the app
April 29, 2020

Pretty simple install and it is on auto pilot from there. We feel more secure with our data being backed up each day.

Classy Walking Canes
United States
3 months using the app
Rewind replied May 1, 2020

We've got your back!

June 2, 2020

This app is imperative to have! I was skeptical about the app at first - thought it would be just an additional expense for another app hardly used. So glad we ended up going froward with it - we recently incorporated another app which completely wiped out everything once their developers went live with it, within a matter of minutes everything was restored thanks to Rewind.

Highly recommend!

Balance Factor
United States
3 months using the app
Rewind replied June 4, 2020

Holy smokes, that's scary! So glad to hear we were able to help out :) thank you for writing a review.

April 30, 2020

This app is very important to get early on before you have done too much on your site. I downloaded it to keep me from making more mistakes from pure ignorance of the eCommerce world. We are all learning at some point and it's nice to have a safe backup for when you mess up.

Town & Country Shoe Outlet
United States
3 months using the app
Rewind replied May 1, 2020

Well said! Thank you for taking the time to write a review, we really appreciate it.

June 1, 2020

The app works great and it does exactly what it says: keep your copies safe. Don't hesitate to try it!

Pino & Jacaranda
Spain
3 months using the app
Rewind replied June 4, 2020

Thanks! That's definitely something we take pride in - our app does exactly what we say it does.

February 11, 2020

Rewind has helped www.stillmorellc.com feel protected when different developers and agencies work on the site be it updates, new code or installing apps.

STILLMORE LLC
United States
3 months using the app
Rewind replied February 13, 2020

Happy to hear we provided peace of mind. Thank you for writing a review :)

May 25, 2020

This is a very useful app if you care for your store (and you probably do). Fortunately, I did not have the necessity to recover anything yet, but still it is a relief to know that I am always backed up.

Ohmycard.es
Spain
3 months using the app
Rewind replied June 4, 2020

Thanks for the kind words! Happy to hear you're enjoying the peace of mind :)

February 18, 2020

The peace of mind knowing we have backups separate from Shopify's system is fantastic.

The app was easy to install and change reports are great. Easy add for any store looking to ensure consistency.

www.radiodepot.com

Radio Depot
United States
3 months using the app
Rewind replied February 21, 2020

That's great to hear, we're proud to protect your store! Thank you for writing a review.

September 1, 2020

I use the app to back up my shopify store in case disaster struck and i lost everything. For the price I,d say it is very worthwhile.

cueboss.com
United Kingdom
3 months using the app
Rewind replied September 8, 2020

Glad to hear we're protecting your store! Thank you for trusting Rewind.

Edited February 19, 2020

The app is very easy to use and full of features. Once I had an issue (on my side), contacted support and they sorted it in about 3 mins. It is excellent value for money, and I think it is much needed given the importance of back-up.

LoveHistoria
United Kingdom
3 months using the app
Rewind replied February 21, 2020

Thank you! We pride ourselves on our customer support - I'm glad to hear we were able to help out so quickly :)