Reviews (1,031)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its comprehensive data protection, automatically backing up crucial store data like products and themes. They appreciate the ability to restore specific items or entire store versions, and the convenience of receiving backup summaries via email. The app is noted for its seamless integration, user-friendly interface, and reliable performance. Customer support is also a highlight, with responsive and helpful service available even on weekends, enhancing merchant trust and satisfaction. Merchants frequently describe the app as a "lifesaver," essential for securing data with an easily restorable backup solution. Positive experiences with the support team, including notable mentions of individuals, further underscore the app's value.

August 3, 2017

So far so good. I haven't had an issue yet but I have piece of mind that if anything goes wrong I could recover things easily. Plus it's so much easier having someone else do it for you.

Love Krush Boutique
United States
Over 2 years using the app
August 27, 2021

Rewind was recommended to me by my agency because if you didn't know backing up the data in your store is a merchant's responsibility. Still, I did my own research because the privacy and security of my store and customer data are critical to my business. Rewind is the only certified backup app and the only one I trust to store it securely. Their 7-day customer support team is another big plus as let's face it, data loss is never going to happen at a convenient time!

Mensuas
United States
Over 2 years using the app
March 30, 2023

We absolutely love Rewind's automatic backups! Their 24/7 service gives us peace of mind that our website data is safe and secure. Highly recommend! ⭐⭐⭐⭐⭐

One Tree Planted
United States
Over 2 years using the app
October 5, 2020

Rewind is an absolute lifesaver. Everyone makes mistakes, so it's a genuine relief for us at The Reinforced Bed Company to know that this backup app can help us recover lost content. It's also affordable in contrast to many other Shopify apps.

Reinforced Beds
United Kingdom
Over 2 years using the app
Rewind replied October 19, 2020

We're very glad to hear that! Thanks for taking the time to write a review.

January 30, 2020

I had to use the app for the first time to remove some unwanted code left by another app. With a couple of my questions answered by the support team, everything went smoothly!

ReChic Ltd
United Kingdom
Over 2 years using the app
Rewind replied January 31, 2020

Glad to hear we were able to help out with that! It's pretty surprising how often this sort of thing happens - other apps leave unwanted code. Thank you for writing a review.

May 10, 2021

Really useful, and great peace of mind. the support is excellent, they got us out a pickle when we were setting up our store. install it straight away. hopefully you won't need it but if you do you'll be glad you did!

Larizia
United Kingdom
Over 2 years using the app
Rewind replied May 19, 2021

Happy to hear that we were able to help you out!

Edited October 8, 2018

I use this app to do weekly backups of our site and it seems to be working great. The free plan is ideal for sites just starting out.

Our Gift of Love
United States
Over 2 years using the app
March 26, 2019

Works like a charm. Fortunately, we only need it a few times a year, but it does save you whenever you need it.

GardenStone
Canada
Over 2 years using the app
August 31, 2016

Rewind provides exactly what I was looking for - peace of mind that my shop is backed up in case of a mistake (for which I can restore pre-mistake elements) or disaster (for which I can restore the entire shop).

Blog Post Ideas Exposed
United States
Over 2 years using the app
June 16, 2021

We use rewind to backup our site so we can restore it just in case anything happens. Affordable and good.

Gilla Salon and Spa
Canada
Over 2 years using the app
Rewind replied June 23, 2021

We appreciate that, thank you!