Reviews (1,033)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust backup capabilities, emphasizing its automatic feature that secures critical data like products, themes, and customer information. They appreciate the quick restoration options that minimize downtime, enhancing business continuity. The app is noted for its user-friendly operation and seamless background functionality, allowing merchants to focus on core activities. Support is frequently praised for responsiveness and effectiveness, often providing help outside standard business hours. Merchants view it as a worthwhile investment for risk mitigation and peace of mind.

May 12, 2018

The suport is pretty good and fast. But at $60 per year (or $300 over 5 years) its quite an expensive solution. (especially when you can do this basically for free on any wordpress site). But will keep it for now.... start running multiple sites and your bill is quite huge.

Should be priced MUCH better, otherwise cant complain about the app.

Rugged Motorbike Jeans
United Kingdom
About 1 month using the app
Edited January 27, 2019

Like this Rewind Backups which gives me a hassle-free auto daily back-up of my on-line store without fail. Back up my store is always my top priority !

Mageline World
Malaysia
About 1 month using the app
August 2, 2017

It's difficult to leave a review until I've had a need to restore from backup, but I am very pleased with the user experience so far so consider my review for that. Coming from a previous Magento site, the thought of not being able to backup on Shopify was too much - I've seen firsthand the things that can go wrong, especially when adding apps and editing the source code.

While I do think this should be a feature built into Shopify and not something we should have to pay extra for, the app does a good job of showing me what's backed up and when and stays out of the way otherwise. The peace of mind alone is worth the small monthly fee - though if it was any more expensive I'd have reservations.

Back to changing the world, one hammock at a time!

https://www.treklightgear.com

Trek Light Gear
United States
30 days using the app
June 19, 2019

Very useful app. Simply to use. Does a good job for a weekly backup.

wholesalewaterheater
United States
22 days using the app
January 3, 2017

Set up was a breeze. Does its job automatically and without any problems. I can't give it 5 stars as I haven't had to use it yet to restore any backed up files, so I don't know if it truly works. Great knowing that if my files get deleted they will (hopefully) be an easy backup restore away. Another reviewer mentioned that it unhid 'hidden' products once activated. That has not been the case with our store.

Resin Obsession
United States
21 days using the app
November 11, 2016

Rated as 4 stars because have not had to use it to restore my Shopify store. Have restored from a backup on a previous store and using the server vendor's backup. It worked, but needed the assist of the staff at the vendor. Rewind backs up on demand and as scheduled and gives a notification after the scheduled backup. Don't understand why Shopify does not do this, but glad to pay Rewind to give me piece of mind.

Dressage Illustrated
United States
18 days using the app
September 11, 2018

I had this app only for few days as I am migrating my website off
shopify so I cannot give a complete 5 stars.

Maria Silver Butterfly
United States
8 days using the app
August 5, 2018

Have not had to use it yet but nice to know it's there. Rating is 4 star as not tested. Back-up is essential - would not have a website without it, after all the work to put it together.

Azza Pacific
Australia
8 days using the app