Reviews (1,033)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust backup capabilities, emphasizing its automatic feature that secures critical data like products, themes, and customer information. They appreciate the quick restoration options that minimize downtime, enhancing business continuity. The app is noted for its user-friendly operation and seamless background functionality, allowing merchants to focus on core activities. Support is frequently praised for responsiveness and effectiveness, often providing help outside standard business hours. Merchants view it as a worthwhile investment for risk mitigation and peace of mind.

December 5, 2023

We received fantastic support from Brittney, she found a great solution to the issue we needed to resolve and was very patient and helpful with a fair bit of back and forth to get everything sorted. Highly recommended!

SPHAERA
New Zealand
Over 4 years using the app
February 27, 2024

Rewind Backups is a fantastic app for Shopify stores. The peace of mind you get by having installed it definitely worth it.

I recently closed my shop and wanted an export of the data Rewind backup. Brittney at Rewind made the process effortless.

Rebel Road Design
United States
Over 2 years using the app
January 30, 2024

Just the thought of having a potential lifesaver that one day, is worth it every penny. Plus: customer support answers promptly and fast. Overall: good.

Eardopes
Netherlands
About 2 years using the app
January 16, 2024

We really love Rewind for backing up our Shopify store. It provides us with confidence that our information is stored, and runs on its own. We are really looking forward to the release of the integration with Monday.com! The sooner the better!

Biofield Tuning Store
United States
Over 2 years using the app
May 6, 2024

I was ready to publish a batch of significant change to our Shopify theme on a Saturday afternoon, but didn't want to do it without some type of a backup/rollback protocol in place. I started to research Shopify backup software, and found glowing reviews of Rewind. But I had some technical questions as to whether it would fit our needs. I sent an email to customer support, and was shocked to get an answer within the hour on a Saturday! Brittney of Rewind was able to answer all of my questions, and offered to help with the setup process (which was so simple no help was required). I got Rewind installed and configured, and was able to confidently publish the theme changes with peace of mind that I could easily roll back if necessary. Thank you, Brittney, and thank you, Rewind!

Perlage Systems
United States
2 days using the app
December 14, 2023

We love Rewind. Its give us peace of mind knowing if something goes downhill on our store, we can revert back to an earlier backup, or even restore a deleted product. We're very happy with their app.

Revolver Magazine
United States
Over 3 years using the app
May 6, 2024

Great service. Thank you Brittney.

VISIPLAS Australia
Australia
Over 3 years using the app
April 20, 2024

Great product and customer support (Brittney) was very helpful in helping us make some changes to our paid plan.

My Store
Canada
14 days using the app
January 16, 2024

Rewind Protection Suite has been incredibly helpful for our website staging and backup system, the backup automatically started working right away with no issues.

I was contacted by one of Rewinds employees, Igor, and he was happy to answer any questions that I had. He made the process much easier and was very kind. Thank you Igor!

Texas Tree Farms
United States
5 days using the app
August 1, 2024

Netter und schneller, zuvorkommender Support. Nach der Installation ging das erste Backup schnell und unkompliziert.

Weinhaus Otto Paus
Germany
About 20 hours using the app