Reviews (1,011)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive backup service, including automatic backups of products, customers, and metafields. They appreciate the security it provides and the control it offers over data restoration. The customer service is noted for being responsive and accommodating, often tailoring plans to suit specific needs. The app has demonstrated its value by successfully restoring data after issues.

December 5, 2023

We received fantastic support from Brittney, she found a great solution to the issue we needed to resolve and was very patient and helpful with a fair bit of back and forth to get everything sorted. Highly recommended!

SPHAERA
New Zealand
Almost 4 years using the app
December 6, 2023

Really satisfied with this app. Been using it for 3 years for our small business. It backs up every single detail of the store that we didn't even think about. We get regular emails for back up summary which is really helpful.
Customer service is top notch. We recently needed some help with our data export and the support team was super friendly, helpful and understanding of our needs.
Totally recommend it.

Plantonic Love
Canada
Over 2 years using the app
January 16, 2024

Rewind Protection Suite has been incredibly helpful for our website staging and backup system, the backup automatically started working right away with no issues.

I was contacted by one of Rewinds employees, Igor, and he was happy to answer any questions that I had. He made the process much easier and was very kind. Thank you Igor!

Texas Tree Farms
United States
5 days using the app
December 4, 2023

Excellent company and product. I highly recommend them.

DMEforLess
United States
Over 1 year using the app
November 8, 2023

I uploaded a disastrous csv to shopify yesterday and started to freak out. It wiped all my variant skus out completely and I couldn't fix it. I was like "oh I have that backup app i never thought i would need." I ran it back to the night before and it FIXED EVERYTHING (but inventory). Saved me an insane amount of time. Thank you so so so much.

Display Geek, Inc.
United States
Over 6 years using the app
December 19, 2023

Great app that has given me peace of mind. Also the support team are fantastic.

Health is Wealth
United Kingdom
17 days using the app
October 18, 2023

Great app, easy to use and peace of mind knowing our store is properly backed up. Alyssa from support was also excellent! Would definitely recommend.

Gravesham Trophy Centre
United Kingdom
Over 3 years using the app
December 8, 2015

Excellent support. A week after installing we had an issue with an integration that deleted 600 products from our shop. Rewind had our products back up and running very quickly. A must have app.

Flyfishsd
United States
Over 8 years using the app
October 16, 2023

I had many questions about changing the admin access and username, and I couldn't have been happier with the quick response and how everything was explained so I could make the changes. Even when I didn't have all the information, the way I could verify myself as the admin and owner was smooth, as my marketing team set this account up for me, and I no longer use them.

Thanks, Chris

Rosalie Promotions
Australia
Over 2 years using the app
January 31, 2017

The product works perfectly. I have deleted my own items accidentally and had to go back and restore them. It only takes a second and when something doesn't work I can easily contact support. I can highly recommend this app

Contractor Training Center
United States
Almost 8 years using the app