Reviews (1,011)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive backup service, including automatic backups of products, customers, and metafields. They appreciate the security it provides and the control it offers over data restoration. The customer service is noted for being responsive and accommodating, often tailoring plans to suit specific needs. The app has demonstrated its value by successfully restoring data after issues.
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We received fantastic support from Brittney, she found a great solution to the issue we needed to resolve and was very patient and helpful with a fair bit of back and forth to get everything sorted. Highly recommended!
Really satisfied with this app. Been using it for 3 years for our small business. It backs up every single detail of the store that we didn't even think about. We get regular emails for back up summary which is really helpful.
Customer service is top notch. We recently needed some help with our data export and the support team was super friendly, helpful and understanding of our needs.
Totally recommend it.
Rewind Protection Suite has been incredibly helpful for our website staging and backup system, the backup automatically started working right away with no issues.
I was contacted by one of Rewinds employees, Igor, and he was happy to answer any questions that I had. He made the process much easier and was very kind. Thank you Igor!
Excellent company and product. I highly recommend them.
I uploaded a disastrous csv to shopify yesterday and started to freak out. It wiped all my variant skus out completely and I couldn't fix it. I was like "oh I have that backup app i never thought i would need." I ran it back to the night before and it FIXED EVERYTHING (but inventory). Saved me an insane amount of time. Thank you so so so much.
Great app that has given me peace of mind. Also the support team are fantastic.
Great app, easy to use and peace of mind knowing our store is properly backed up. Alyssa from support was also excellent! Would definitely recommend.
Excellent support. A week after installing we had an issue with an integration that deleted 600 products from our shop. Rewind had our products back up and running very quickly. A must have app.
I had many questions about changing the admin access and username, and I couldn't have been happier with the quick response and how everything was explained so I could make the changes. Even when I didn't have all the information, the way I could verify myself as the admin and owner was smooth, as my marketing team set this account up for me, and I no longer use them.
Thanks, Chris
The product works perfectly. I have deleted my own items accidentally and had to go back and restore them. It only takes a second and when something doesn't work I can easily contact support. I can highly recommend this app