Reviews (629)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient restore process, crucial for recovering lost or altered store data. The customer support team is praised for responsiveness and exceeding expectations. Users appreciate the secure, automatic backups of essential data like products and customer information. Its intuitive design and proactive updates on backup status enhance its reliability, making it a vital tool for ecommerce data safety and recovery.

Edited May 25, 2021

We have recently started using Rewind. The app is very convenient to use and the after-sales and customer service is great!

Külbs-Steaks Onlineshop
Germany
About 2 months using the app
Rewind replied May 28, 2021

We definitely take pride in our customer service - thank you for trusting Rewind!

April 24, 2017

As advertised, it makes backing up the site easy and covers everything. You also get a cool weekly report that shows what files were added and many other details that makes managing the date back up easier! I highly recommend to anyone using shopfiy!

Pro Audio Design
United States
About 2 months using the app
March 25, 2018

Simple to use. Extremely responsive. We're glad to have access to such reliable partners of Shopify! Inspired by this community and the resources here!

Mercurymosaics
United States
About 2 months using the app
May 18, 2020

This is a must have. I have already used it once for a simple task of restoring information on 1000+ products that was overwritten, which would've taken me hours to re enter manually. It's great to know that if anything goes wrong with the function of your website, all you have to do is rewind it to before it happened.

Blighty's British Store
Canada
About 2 months using the app
Rewind replied May 22, 2020

Sorry to hear that so many products were overwritten, but we're so happy Rewind was able to help out! Thank you for writing a review :)

May 8, 2017

Great app. Easy to use. Love the peace of mind that our site is backed up regularly and effortlessly.

Custom Newell Posts
Canada
About 2 months using the app
Edited December 9, 2016

We have found this app great to be able to back up as we lost a lot of our seo information when our soft wear wiped our data.

Logues Shoes
Ireland
About 2 months using the app
July 26, 2021

We installed Rewind backups as suggested by our Dev. App is great and does the job silently in the background and such a peace of mind to have backups going on 365 days! You can track back any changes made in the backend from products to themes.

WAG
Australia
About 2 months using the app
Rewind replied August 5, 2021

Thank you for taking the time to write this review, we really appreciate your trust 🙌

July 26, 2018

Rewind just saved my ass!!! I was working a little too fast and I pretty much destroyed a product description during html editing. Silly me. I didn't THINK of worrying about code safety because I trusted Rewind. 5-stars!

Mommymakeup
United States
About 2 months using the app
November 13, 2016

Everyone wants an app that just works reliably. While we have not had to do a restore from Rewind yet, it is nice to know we have taken the right steps to prepare ourselves. Simply. Reliable. What else does anyone need?

Rosemarys Garden
United States
About 2 months using the app
January 3, 2017

Very pleased with the combination of feature-richness and ease-of-use in this app. It has provided more than it's cost in peace of mind for our team.

Storiarts
United States
About 2 months using the app