Reviews (1,033)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust backup capabilities, emphasizing its automatic feature that secures critical data like products, themes, and customer information. They appreciate the quick restoration options that minimize downtime, enhancing business continuity. The app is noted for its user-friendly operation and seamless background functionality, allowing merchants to focus on core activities. Support is frequently praised for responsiveness and effectiveness, often providing help outside standard business hours. Merchants view it as a worthwhile investment for risk mitigation and peace of mind.

November 3, 2017

We had an issue with our website during an update, and this saved us so much time.

Really worth getting!

La Boite A Grains
Canada
Over 1 year using the app
September 16, 2022

Rewind give peace of mind securing our data and photos while running in the background. Alyssa in customer support was very helpful with any questions we had.

CSR Building Supplies
Canada
Over 1 year using the app
June 18, 2023

Feeling much more at ease knowing our 2 stores are backed up at all times. Great support team. Thank you!

Piyama
Australia
Over 1 year using the app
February 14, 2018

The app is worth its weight in gold. I've used it multiple times in the last couple months to clean up some unintentional mistakes with the theme/files in my store, caused from experiments with the design, etc. If I've had to pay a coder to repair my store after each coding misfortune, I'd have needed a war chest. Instead - I can fix literally any unexpected problem in my store by spending a second to rewind it to a date or an hour where everything have been working well. I can literally mess something up and fix it immediately by rewinding the store half an hour backwards. If you value your time and your store - get this app asap.

Cuteandlovely
United States
Over 1 year using the app
March 27, 2019

Nice people, works simple and intuitively. Although I feel reluctant to keep paying for all those little app. Some of which I feel it should be standard on Shopify, this one is worth it. It doesn't do that much. But once you accidentally delete a customized product page or whatever, you know it totally worth it.

SUITE702
Netherlands
Over 1 year using the app
September 13, 2018

So far so good. I have been using the app for several weeks, but fortunitly have not had to use a back up yet, but I feel good knowing its there.

Luminidesign.com
United States
Over 1 year using the app
Edited December 7, 2020

Rewind has saved us on a few occasions when we had inadvertently deleted some new pages for our store. Annie in tech support was extremely helpful and prompt in helping us resolve our technical issues. Very good app! Tom G

Woodland Essence
United States
Over 1 year using the app
Rewind replied December 17, 2020

Thanks for the kind words, Tom! We're lucky to have such amazing customer support team members like Annie :)

Edited May 18, 2017

I rest easy knowing that my store (TrillEngraving.com) is backed up with Rewind because I know that things happen that can (will!) take down a store. I'm also more willing to try new things knowing that I can quickly and easily recover.
The cost is minimal and the set-and-forget nature of this app helps me sleep at night.

Trill Engraving
United States
Over 1 year using the app
July 17, 2017

We have been using the software for https://www.sundried.com/ for about 3 weeks. Very easy to use. Really quick to set-up.

Sundried
United Kingdom
Over 1 year using the app
June 25, 2018

Installed Rewind for a number of days. For good sake, nothing went wrong serious which require restoration. However, the warmful follow up of Rewind and response to inquiry was a pleasant to have Rewind with.

Thanksnet
Hong Kong SAR
Over 1 year using the app