Reviews (1,033)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust backup capabilities, emphasizing its automatic feature that secures critical data like products, themes, and customer information. They appreciate the quick restoration options that minimize downtime, enhancing business continuity. The app is noted for its user-friendly operation and seamless background functionality, allowing merchants to focus on core activities. Support is frequently praised for responsiveness and effectiveness, often providing help outside standard business hours. Merchants view it as a worthwhile investment for risk mitigation and peace of mind.

October 5, 2018

great!

Norkind
Switzerland
11 months using the app
December 27, 2022

It's a pretty good app. It's nice to have a back up just in case. I don't have that much to say about it but overall 10 out of 10.

NFDVapes
United States
11 months using the app
August 24, 2018

Great peace of mind. As a store owner with fairly ambitious design ambitions and talent that only barely keeps pace, it’s nice to know that I’m working with a safety net. Our site is heavily blog and organic content focused, and the thought of archiving 100 blog posts and counting manually was silly. This provides a much more realistic option. Great product.

Horses Are Expensive
Canada
11 months using the app
November 6, 2020

The app and support it offers is great! They helped me the whole time on the app and by email, step by step, even after we closed the conversation!

Trece Cielos
Mexico
11 months using the app
Rewind replied November 18, 2020

Thanks for the kind words! We are super proud of our support team and the service they provide.

March 7, 2019

This is a must have app. I wish I had it before the problem happened .
Anyway better late than never, now I know that all the hard work I have put into my web shop is safe.

LOULOU
Finland
11 months using the app
December 14, 2020

Amazing. I think every Shopify merchant should have this app if they have any other apps on the app store. We had never experienced what we experienced with most of our site getting deleted from another app and immediately after rebuilding it back up manually, we quickly scrambled to find an app like this. It is so simple to use, it backs up everything, and support is there to help you 24/7 and all hand holding if necessary. We had PTSD so the hand holding really helped lol. It really should be on the Shopify homepage as a precaution because other apps are risky and this could save you. We won't ever delete this! Thank you to Annie, Lucas, and the whole team! Life saving. We wish we had this sooner! 100% don't hesitate and download this now to be 100% safe!!!!!!!

It's Juliet
United States
11 months using the app
Rewind replied December 17, 2020

Couldn't have said it better ourselves 😅 You're right though, apps creating unintended conflicts/issues is much more common than merchants assume. We're so glad to hear we were able to help out!

August 11, 2020

This app was recommend by our developer. We are using the basic plan. It's reassuring to have a backup option in case of user error.

Evangeline Specialties
United States
11 months using the app
Rewind replied August 13, 2020

Glad we're able to provide that peace of mind! Thank you for writing a review :)

March 15, 2022

Excellent App for backups, I love it. Great support too! My site is SEO heavy and I know I'm safe with rewind from any errors or mistakes.

tigresport
Mexico
10 months using the app
April 9, 2019

Have been using the free version for a few months now, for a very simple shop. So far so good. Thank you.

Vrooshka
Poland
10 months using the app
August 16, 2018

Easy to install, easy to use! Pleased so far!

No Pink Please
United Kingdom
10 months using the app