Reviews (1,033)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust backup capabilities, emphasizing its automatic feature that secures critical data like products, themes, and customer information. They appreciate the quick restoration options that minimize downtime, enhancing business continuity. The app is noted for its user-friendly operation and seamless background functionality, allowing merchants to focus on core activities. Support is frequently praised for responsiveness and effectiveness, often providing help outside standard business hours. Merchants view it as a worthwhile investment for risk mitigation and peace of mind.

September 25, 2018

Previous to using the Rewind App I had not backed up my store, I had a developer working on importing products into the store unfortunately something went wrong and all of my products were deleted and I had to try getting over 300 products imported back into the store . If I had have had Rewnd earlier it would have been simple to re boot the store to the last back up but instead it took the developer a week to re enter all of my products.. That won't happen again. Now that I have Rewind Back Up's

Home Gym Plus Fitness Equipment
Australia
About 4 years using the app
September 21, 2017

Rewind was very helpful with the installation of the new app and it works perfectly. I assume that everything is backed up as expected - I am getting a report regularly with updates. Very straight forward program.

Ergo In Demand
United States
About 4 years using the app
May 18, 2020

This is a must have. I have already used it once for a simple task of restoring information on 1000+ products that was overwritten, which would've taken me hours to re enter manually. It's great to know that if anything goes wrong with the function of your website, all you have to do is rewind it to before it happened.

Blighty's British Store
Canada
About 2 months using the app
Rewind replied May 22, 2020

Sorry to hear that so many products were overwritten, but we're so happy Rewind was able to help out! Thank you for writing a review :)

November 18, 2017

Neat reports that show what has happened in the store since the last backup. Easy to use.....nothing to do on my part

Big Bar Shots
United States
About 4 years using the app
February 5, 2019

I've been asked to write a review but I'm currently re-developing my website and have hardly any products listed so I don't have any experience of Rewind just yet, but in theory, it looks to work well.

Elstead Maps (UK) Ltd
United Kingdom
About 4 years using the app
November 29, 2016

Fantastic service and great app that's been a lifesaver. Thank you!

Arousing Appetites
United States
About 4 years using the app
July 26, 2021

We installed Rewind backups as suggested by our Dev. App is great and does the job silently in the background and such a peace of mind to have backups going on 365 days! You can track back any changes made in the backend from products to themes.

WAG
Australia
About 2 months using the app
Rewind replied August 5, 2021

Thank you for taking the time to write this review, we really appreciate your trust 🙌

August 22, 2018

I can’t vouch for what it’s like if you need to restore, but it’s easy to set up. Fingers crossed I never have to actually use it, nice to know it’s there.

Roastedon
Australia
About 4 years using the app
Edited May 6, 2021

We've been using Rewind Backups for several years and have never had a problem with it. The control panel makes it easy to locate specific backup items. Their support (Noah, in this case) was quick to get back to us when we had a question about our account.

Science Shepherd
United States
Almost 4 years using the app
June 8, 2018

Great app. I was looking for an app to backup not only my theme but my products and pages too. Luckily I have not had to use it yet but it really gives peace of mind to know that I can revert my site back to a given date and time if I ever need to. I would recommend the app to other Shopify users.

Jeya Narrative
United Kingdom
Almost 4 years using the app