Reviews (1,033)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust backup capabilities, emphasizing its automatic feature that secures critical data like products, themes, and customer information. They appreciate the quick restoration options that minimize downtime, enhancing business continuity. The app is noted for its user-friendly operation and seamless background functionality, allowing merchants to focus on core activities. Support is frequently praised for responsiveness and effectiveness, often providing help outside standard business hours. Merchants view it as a worthwhile investment for risk mitigation and peace of mind.

June 10, 2021

The hardest worker we've got! Rewind Backups is working away in the background 24/7 backing up our orders (500k+), customers (250k+), products (8k+) and more, continuously and quietly. We installed Rewind Backups as an insurance policy .. a 'just in case' something happens. Thankfully we haven't had to call upon it yet, but we take great comfort knowing that it is in place. Installation was very straightforward. The initial backup took a number of hours (given the large amount of historic data), and everything since has been in real-time. Alex, our account manager, has been helpful and reassuring, with follow up calls ensuring we are happy with everything. Happy to recommend Rewind Backups to anyone with a Shopify store.

Schoolbooks.ie
Ireland
About 1 month using the app
Rewind replied June 23, 2021

Congrats on the success of your store! We appreciate the kind words, backing up stores of this magnitude is no small feat – but we're equipped to handle it. Thank you for your review and be sure to let us know if we can ever help out with questions or concerns.

January 6, 2022

We've just started using REWIND Backups. Already got me out of a little pickle, so very happy. The main thing is peace of mind.

Jo Downs Handmade Glass
United Kingdom
About 1 month using the app
January 23, 2017

Plays nice with other apps, gives me a weekly recap of changes that took place - Overall, a great app. I hope I never have to use it for an actual rewind.

Facingthefuture
United States
Over 3 years using the app
November 12, 2017

Low cost, great customer communication and it fills us with confidence that we're safe from digital corruption. What's not to love?

Wineostand
United States
Over 3 years using the app
August 16, 2019

Very easy, and provides great peace of mind after spending so much time designing, tweaking, getting the site the way I want it. I'm not sure I could rebuild it the same way. Knowing its all backed up is a great thing!

Gentlemen’s Defense
United States
Over 3 years using the app
March 20, 2017

Works great! We started using it about a month ago. Glad this product is available as I'd hate to lose my content.

Zen Breakfast Blend
United States
Over 3 years using the app
Edited July 25, 2018

I installed Rewind a few weeks ago to guarantee that our daily work isn't lost and, so far, I few peaceful to have this APP installed. It's worth a try.

Shen Yun Shop 2018
United States
Over 3 years using the app
December 9, 2019

Great App for Shopify Store peace of mind in respect to backup, well done, keep up the good work !!!!!!

Sale Store UK
United Kingdom
Over 3 years using the app
Rewind replied December 10, 2019

Thank you!

July 18, 2019

A developer I was using deleted our custom template. I was left to re-apply the custom template and re-enter a ton of content. I immediately installed Rewind so no matter what change is made to https://gottasleep.com, we can restore to any point we need to.

Gotta Sleep
Canada
Over 3 years using the app
August 19, 2016

Great App for peace of Mind. Its great to not have to worry about our backgrounds being lost, we have multiple programmers working on www.imagevine.com and can recover things when changes don't go as was the plan.

Imagevine
Canada
Over 3 years using the app