Reviews (1,033)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust backup capabilities, emphasizing its automatic feature that secures critical data like products, themes, and customer information. They appreciate the quick restoration options that minimize downtime, enhancing business continuity. The app is noted for its user-friendly operation and seamless background functionality, allowing merchants to focus on core activities. Support is frequently praised for responsiveness and effectiveness, often providing help outside standard business hours. Merchants view it as a worthwhile investment for risk mitigation and peace of mind.

June 8, 2017

I am writing this review as Mike from REWIND is currently helping me resolve a code issue that another APP caused on our site.

First and foremost this company has great communication and support practices. They truly do care about us Shopify Store owners. Mike is going through code right now to find a bug that changed layout issues that another APP update caused a new padding shift. This was very difficult to identify what was causing the problem since all APPs we had have been installed for many months with no issues.

Mike got down to the code and began to figure it out after we first attempted to roll back our theme using their very slick REWIND VAULT function. Once we realized its not code in our theme, but an outside APP that loads code beyond Shopifies Liquid Theme code we found this issue. Mike did not have to do this as it was not his problem. Their REWIND APP does everything you could hope for in a full backup of Website or just specific elements. You can choose what you want to restore or restore the entire site front to back.... I mean everything or just one piece..... It really is the best APP for sleeping well at night knowing your always backed up safely.

The interface is very easy to understand with a very sleek U/I layout.

What more can I say.... Mike and the REWIND Team have a customer for life and I am grateful to have found this APP knowing all the hard work we do will never be lost. What is that worth to anyone ? To me its priceless.

Thank You to everyone from REWIND and a special shout out to Mike.

GET THIS APP !

From the Team @ www.GardenSupplyGuys.com

Gardensupplyguys
United States
About 2 years using the app
March 10, 2022

This app is a lifesaver. I was having trouble understanding something and the customer service from Noah was extremely helpful, helped me get my head around the issue within minutes. Wouldn't hesitate to recommend Rewind Backups - thanks so much!

Pawprint Illustration
United Kingdom
About 2 years using the app
March 13, 2018

We are very satisfied with the Rewind App. It has been in place several months. The support staff are very responsive and work with us in a straightforward manner. Rewind provides features that are essential -and for a nominal fee. It gives us peace of mind. John and Val for GlorifyandEnjoyHimPhotography.com

Spruce Glen Photographic Discoveries
United States
About 2 years using the app
Edited June 27, 2019

Great app!! Exactly what I needed .

Gregspol LTD
Poland
About 2 years using the app
August 1, 2018

Rewind saves us time iin the most efficient way- great and courteous staff!!

Www Icejewelry Com
United States
About 2 years using the app
March 27, 2019

Rewind saved me from a lot of headaches, my team is updating products every day and mistakes can occur. Just go in the app search for the product and in 2 minutes everything was back like before. I highly recommend it.

Four Square Furniture
United Kingdom
About 2 years using the app
July 7, 2020

SAVED thanks to Rewind. I accidentally deleted a theme file which broke the product page. The Rewind support team were quick to show me how to get it back. Great app!

Air Technik
United Kingdom
About 2 years using the app
Rewind replied July 22, 2020

That's what we're here for! :) Thank you for writing a review.

January 15, 2020

Just what I needed - I set it and forget it but it's there when I need it and has bailed me out a couple of times already.

CareEssentials.ca
Canada
About 2 years using the app
Rewind replied January 15, 2020

So glad to hear we've been able to help you out!

April 26, 2016

We've been using Rewind for a couple months now, and it is an excellent app. The backups work superbly, and customer service is impeccable. We sleep very well at night knowing Rewind is keeping our website secure. If you don't have backup, we highly recommend you give Rewind a try.

Movie Buff 4 Ever
United States
About 2 years using the app
March 4, 2019

Work exactly as described! Highly recommendable for Backup and restore for the large store which goes constant backend and front end changes.

YesECart
United States
About 2 years using the app