Reviews (1,033)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its robust backup capabilities, emphasizing its automatic feature that secures critical data like products, themes, and customer information. They appreciate the quick restoration options that minimize downtime, enhancing business continuity. The app is noted for its user-friendly operation and seamless background functionality, allowing merchants to focus on core activities. Support is frequently praised for responsiveness and effectiveness, often providing help outside standard business hours. Merchants view it as a worthwhile investment for risk mitigation and peace of mind.
Refine
-
By rating
Feeling much more at ease knowing our 2 stores are backed up at all times. Great support team. Thank you!
The app is worth its weight in gold. I've used it multiple times in the last couple months to clean up some unintentional mistakes with the theme/files in my store, caused from experiments with the design, etc. If I've had to pay a coder to repair my store after each coding misfortune, I'd have needed a war chest. Instead - I can fix literally any unexpected problem in my store by spending a second to rewind it to a date or an hour where everything have been working well. I can literally mess something up and fix it immediately by rewinding the store half an hour backwards. If you value your time and your store - get this app asap.
Nice people, works simple and intuitively. Although I feel reluctant to keep paying for all those little app. Some of which I feel it should be standard on Shopify, this one is worth it. It doesn't do that much. But once you accidentally delete a customized product page or whatever, you know it totally worth it.
So far so good. I have been using the app for several weeks, but fortunitly have not had to use a back up yet, but I feel good knowing its there.
Rewind has saved us on a few occasions when we had inadvertently deleted some new pages for our store. Annie in tech support was extremely helpful and prompt in helping us resolve our technical issues. Very good app! Tom G
Thanks for the kind words, Tom! We're lucky to have such amazing customer support team members like Annie :)
I rest easy knowing that my store (TrillEngraving.com) is backed up with Rewind because I know that things happen that can (will!) take down a store. I'm also more willing to try new things knowing that I can quickly and easily recover.
The cost is minimal and the set-and-forget nature of this app helps me sleep at night.
We have been using the software for https://www.sundried.com/ for about 3 weeks. Very easy to use. Really quick to set-up.
Installed Rewind for a number of days. For good sake, nothing went wrong serious which require restoration. However, the warmful follow up of Rewind and response to inquiry was a pleasant to have Rewind with.
When I thought I had lost all the data on my store, I was able to contact Rewind support chat immediately. As it turned out, there was no issue. But in that moment of sheer panic I was thankful that I had signed up to Rewind. I was also very grateful for the immediate support I received from Annie, especially at a time (during COVID19) when other online support resources were practically nonexistent. 100% validated the need
Thank you for such a thoughtful review, we really appreciate it! We've always got your back :)
Great App! Reasonable price, features and service! Everything is straightforward and no hidden things! Good performance, backup is fast and robust!
App has also the possibility to restore elements of the shop separately. Don't have to restore all!
Great customer support! Answer quick, competent and up-to-date. I do appriciate much that they communicate not only positive things, but the limitations of their app! That's fantastic and please take all my respect! No fake bla-bla, just truth! I have the feeling of freedom to choose!
Thanks Rewind!