Reviews (1,031)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its comprehensive data protection, automatically backing up crucial store data like products and themes. They appreciate the ability to restore specific items or entire store versions, and the convenience of receiving backup summaries via email. The app is noted for its seamless integration, user-friendly interface, and reliable performance. Customer support is also a highlight, with responsive and helpful service available even on weekends, enhancing merchant trust and satisfaction. Merchants frequently describe the app as a "lifesaver," essential for securing data with an easily restorable backup solution. Positive experiences with the support team, including notable mentions of individuals, further underscore the app's value.
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So far so good. I have been using the app for several weeks, but fortunitly have not had to use a back up yet, but I feel good knowing its there.
Rewind has saved us on a few occasions when we had inadvertently deleted some new pages for our store. Annie in tech support was extremely helpful and prompt in helping us resolve our technical issues. Very good app! Tom G
Thanks for the kind words, Tom! We're lucky to have such amazing customer support team members like Annie :)
I rest easy knowing that my store (TrillEngraving.com) is backed up with Rewind because I know that things happen that can (will!) take down a store. I'm also more willing to try new things knowing that I can quickly and easily recover.
The cost is minimal and the set-and-forget nature of this app helps me sleep at night.
We have been using the software for https://www.sundried.com/ for about 3 weeks. Very easy to use. Really quick to set-up.
Installed Rewind for a number of days. For good sake, nothing went wrong serious which require restoration. However, the warmful follow up of Rewind and response to inquiry was a pleasant to have Rewind with.
When I thought I had lost all the data on my store, I was able to contact Rewind support chat immediately. As it turned out, there was no issue. But in that moment of sheer panic I was thankful that I had signed up to Rewind. I was also very grateful for the immediate support I received from Annie, especially at a time (during COVID19) when other online support resources were practically nonexistent. 100% validated the need
Thank you for such a thoughtful review, we really appreciate it! We've always got your back :)
Great App! Reasonable price, features and service! Everything is straightforward and no hidden things! Good performance, backup is fast and robust!
App has also the possibility to restore elements of the shop separately. Don't have to restore all!
Great customer support! Answer quick, competent and up-to-date. I do appriciate much that they communicate not only positive things, but the limitations of their app! That's fantastic and please take all my respect! No fake bla-bla, just truth! I have the feeling of freedom to choose!
Thanks Rewind!
With Rewind, we can feel safe that our store data is always being backed up. We back up our theme code with GitHub, but didn't have a way to back up our products, collections, etc. Rewind provides a hassle-free service that does exactly what we need!
Very generous Free mode of this app. Easy to set up and extremely intuitive. Recommend this one if you consider to backup your Shopify store.
The Rewind app was relatively easy to set up and is constantly working in the background. The support is very fast and helpful. Thanks!