Reviews (1,031)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its comprehensive data protection, automatically backing up crucial store data like products and themes. They appreciate the ability to restore specific items or entire store versions, and the convenience of receiving backup summaries via email. The app is noted for its seamless integration, user-friendly interface, and reliable performance. Customer support is also a highlight, with responsive and helpful service available even on weekends, enhancing merchant trust and satisfaction. Merchants frequently describe the app as a "lifesaver," essential for securing data with an easily restorable backup solution. Positive experiences with the support team, including notable mentions of individuals, further underscore the app's value.

June 19, 2023

The gold standard for backup apps for Shopify stores. Never have to worry about losing content. App automatically saves website. Service is quick and convenient.

OHM Electric Bikes
Canada
Over 1 year using the app
January 8, 2017

Piece of mind, easy to use, recommended. Mark :-)

Nutshell Cases For Mobiles
New Zealand
Over 1 year using the app
October 8, 2021

I imported and wrote over 450 products which brought them back to draft stage! Logan helped me with my first Rewind experience (which ended up being quite simple) but I appreciated her patience and staying with me on chat until the process was complete. I got all my products back in their original form. This app is essential.

The Plumber's Wife
Canada
Over 1 year using the app
Rewind replied October 18, 2021

So glad to hear we were there to help out when you needed Rewind! Logan is definitely an all-star.

January 25, 2019

While I have not had to restore my store from a backup, yet, I enjoy the automated backups. I have so much more to worry about.

HuntingExchange.com
United States
Over 1 year using the app
January 21, 2019

Rewind has been helpful to me in a couple of ways. I installed it originally for peace of mind before I updated my shop theme. Since then, I've used it to look back at the history of edits I've made to product pages. It helps me recall when I listed products originally. I like the interface, being able to swipe through the various versions. Similar in concept to looking at all the edits on a Google Drive doc.

Craft Habit Raleigh
United States
Over 1 year using the app
January 28, 2020

Great app. Fast and responsive people behind it. I was looking for a backup solutions for my store, and this was the most apropiate one for my needs.

Milisonics
Romania
Over 1 year using the app
Rewind replied January 29, 2020

Thank you! We take pride in our support team :)

January 15, 2021

We are excited about Rewind. The app runs very quickly and, above all, reliably! That is exactly what makes a good backup solution!

Mentor 24 GbR
Germany
Over 1 year using the app
Rewind replied February 9, 2021

We pride ourselves on this! Thank you for the review.

February 9, 2021

You never realize the value of backups until you need them. We've had the Rewind app for some time and used them to recover from some of our Shopify "experiments". After an uninstall gone haywire - our store was completely scrambled. Kaleigh at Rewind really helped us out of a jam that had our store shutdown for almost six hours. We were able to get back online, salvage a few orders and breathe a sigh of relief. Rewind is a great app to have. You'll never regret it if you need it.

HRDQ
United States
Over 1 year using the app
March 3, 2017

Works as described and easy to use.

Freedmans Harness
Canada
Over 1 year using the app
August 31, 2016

Fantastic App that just does what it advertises! :)

Spiritofdrini
Switzerland
Over 1 year using the app