Reviews (1,011)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive backup service, including automatic backups of products, customers, and metafields. They appreciate the security it provides and the control it offers over data restoration. The customer service is noted for being responsive and accommodating, often tailoring plans to suit specific needs. The app has demonstrated its value by successfully restoring data after issues.

December 25, 2016

Very reliable. Excellent communication. 10*

Mightychic
United States
Over 7 years using the app
March 10, 2017

The day we realized Shopify did not back up our data struck a chill through our bodies but luckily we read about the Rewind app and realized it would take care of us in case data was deleted by accident. With thousands of products and multiple images per product the thought of having to reenter our site would have been too large a project to comprehend and considering the monthly cost of the app was so low, it took seconds to sign up.

Juniper House
United States
Over 7 years using the app
August 18, 2016

Rewind is very easy to install and setup. It makes it easy to restore specific sections of the site or the entire site if it were ever needed. Worth the investment in case something catastrophic were to ever happen.

Kevin
www.gotimegear.com

Go Time Gear
United States
About 7 years using the app
June 23, 2017

A backup is one of those things that every store needs. Haven't had to use it much yet but the feature set seems good.

Modern Basic Usa
United States
About 7 years using the app
March 11, 2017

Totally seamless integration. Easy to use to and most of all I can sleep at night knowing that my store is going to go poof if one of my employees makes a mistake or a hacker gets in. I have Rewind for both of the shopify stores and love it! thank you!

Taiwansourcing
United States
About 7 years using the app
April 7, 2016

Amazing app, huge peace of mind and fantastic support!

Producerschoice
United Kingdom
Almost 7 years using the app
June 1, 2017

This won't work with custom themes. It's very expensive at $180/year per site. Just one more shopify expensive app giving reason to move over to Woocommerce.
It's nice to have a back up, though I found it not super simple and was kind of frustrated when we went to actually use it. Later, we did find out it due to our customization on our theme. Would have been nice to know beforehand.

Kestrelmeters
United States
Almost 7 years using the app
Rewind replied July 29, 2019

Although this review is more than 2 years old, it's important to note that we work fine with custom themes - we backup all changes to themes and the files in those themes.

May 11, 2017

This app is a lifesaver. If your business is more than a hobby, if you have a lot of products, or if you allow developers and other apps into your store, Rewind is cheap insurance against catastrophic loss of data on Shopify.

Antiquejewelrymall
United States
Over 6 years using the app
Edited February 26, 2016

If you are running a professional eCommerce website - you must install this app - it's that simple...

Bee Good
United Kingdom
Over 6 years using the app
February 10, 2018

I had someone who was assisting me with backend theme work with the goal to get my website to load faster, after 2 days I noticed my website was COMPLETELY messed up on the front end, the layout had errors, my add on apps weren't working, SEO score dropped by half etc etc. Thank God for rewind, I set it back to when I believed the work started and my website was fixed and back to normal. Having spent countless(!) hours perfecting the front end experience and 3k products, I would've lost my mind if I'd had to start over or pay a ton of money and waits weeks to identify and fix the coding. Thank you Rewind, best money I've invested in my shop so far!!

Unique World Inspirations
United States
Over 6 years using the app