Reviews (1,033)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust backup capabilities, emphasizing its automatic feature that secures critical data like products, themes, and customer information. They appreciate the quick restoration options that minimize downtime, enhancing business continuity. The app is noted for its user-friendly operation and seamless background functionality, allowing merchants to focus on core activities. Support is frequently praised for responsiveness and effectiveness, often providing help outside standard business hours. Merchants view it as a worthwhile investment for risk mitigation and peace of mind.

March 8, 2017

Rewind is a great app. We've had to use it once to restore our theme files and it worked flawlessly. Only wished that at the $5/month plan, we'd be able to have access to restores for longer than 7 days. Other than it's probably the best backup app out there for Shopify.

Outdoor Tankless
Canada
Over 1 year using the app
January 6, 2024

It is an important and useful app.

Quality Approach Fashion
United Kingdom
About 1 year using the app
November 30, 2021

Installed Rewind on two of our sites and can now sleep at night. Although I haven't had a reason (thankfully) to restore anything yet, I do see in the feature set that I can easily do so should I need to. (I did do a little test to make sure, hence the 5 stars). Support team is also very responsive and knowledgeable. Highly recommend if you need peace of mind.

SoccerPost.com
United States
Over 1 year using the app
June 16, 2017

I really feel secure knowing this service is running and I don't have to worry about losing products in my store. And the price is very reasonable.

Incense Trap And Yoga
United States
Over 1 year using the app
September 30, 2019

Had a question on email notification and changing the email address. Annie took care of the change in minutes and we were done. Very efficient and effective.

TheCrestCap
United States
Over 1 year using the app
Rewind replied October 1, 2019

Glad to hear that! Thanks so much for leaving a review 🙌

April 24, 2017

As advertised, it makes backing up the site easy and covers everything. You also get a cool weekly report that shows what files were added and many other details that makes managing the date back up easier! I highly recommend to anyone using shopfiy!

Pro Audio Design
United States
Over 1 year using the app
March 29, 2019

great app.. saved me so much time and energy...there are a lot of buggy apps on this store. and Rewind fixed it all with a simple click ( reverting any changes made)..thanks guys.

ItemJunkie LLC
United States
Over 1 year using the app
July 29, 2019

Having a new store I needed an app that securely backed everything up in case I had any problems changing, updating or adding to a live environment and rewind works absolutely fine in the background. Hopefully I won't need to rescue my store but I am confident that if I do, rewind will be able to assist with the job.
I get regular emails when the store's been backed up, very happy with the service.

No Meat For Me
United Kingdom
Over 1 year using the app
October 29, 2017

Great app and well worth the cost.

https://thehippiehouse.com.au/

Gmarley
Australia
Over 1 year using the app
January 31, 2017

Simple and effective backup solution. Easy to setup. Love that I can rewind the whole store or just a particular product or page. Gives me peace of mind.

Arts Crafts Jewels
United Kingdom
Over 1 year using the app