Reviews (1,033)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust backup capabilities, emphasizing its automatic feature that secures critical data like products, themes, and customer information. They appreciate the quick restoration options that minimize downtime, enhancing business continuity. The app is noted for its user-friendly operation and seamless background functionality, allowing merchants to focus on core activities. Support is frequently praised for responsiveness and effectiveness, often providing help outside standard business hours. Merchants view it as a worthwhile investment for risk mitigation and peace of mind.

March 26, 2024

Worth every penny for the peace of mind Rewind Backups provides. Easy to install, pricing is transparent and customer service is very helpful and quick to respond!

True Parts B2B
United States
About 3 hours using the app
March 18, 2024

Responsive and helpful!

Yoggu!
Canada
4 days using the app
December 8, 2015

Excellent support. A week after installing we had an issue with an integration that deleted 600 products from our shop. Rewind had our products back up and running very quickly. A must have app.

Flyfishsd
United States
Over 8 years using the app
December 12, 2016

I haven't had to use it yet, so I don't know how easy it would be to reinstall everything. Hopefully I'll never know.

One thing it does for me, is give me a more secure feeling that I have some safety in place. You never know when you'll need it.

Accubrass Com
United States
Almost 8 years using the app
January 31, 2017

The product works perfectly. I have deleted my own items accidentally and had to go back and restore them. It only takes a second and when something doesn't work I can easily contact support. I can highly recommend this app

Contractor Training Center
United States
Almost 8 years using the app
October 10, 2017

Really easy to use. Good to have the security of know can revert to a previous version of the site.

Beautyspot Nz
New Zealand
Over 7 years using the app
April 30, 2017

Awesome app. After being in the information technology sector for over 20 years, I have learned the importance of backing up everything you have...from your personal email, photos, software, computer configuration, etc. It is no different for your website. Unlike other platforms which make it easy to backup not only your website structure but the data storage locations in the background, Shopify does not have this capability.

Rewind has solved that issue for us, and now, we have more time to actually work on the graphical interface of our site, instead of spending time manually downloading code for offline backup purposes.

Tomas

Iseeyoulookn
United States
Over 7 years using the app
December 25, 2016

Very reliable. Excellent communication. 10*

Mightychic
United States
Over 7 years using the app
March 10, 2017

The day we realized Shopify did not back up our data struck a chill through our bodies but luckily we read about the Rewind app and realized it would take care of us in case data was deleted by accident. With thousands of products and multiple images per product the thought of having to reenter our site would have been too large a project to comprehend and considering the monthly cost of the app was so low, it took seconds to sign up.

Juniper House
United States
Over 7 years using the app
August 15, 2017

Super easy to use, regular backups without having to think.

Missamara Hk
Hong Kong SAR
About 7 years using the app