Reviews (1,029)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its comprehensive data protection, automatically backing up crucial store data like products and themes. They appreciate the ability to restore specific items or entire store versions, and the convenience of receiving backup summaries via email. The app is noted for its seamless integration, user-friendly interface, and reliable performance. Customer support is also a highlight, with responsive and helpful service available even on weekends, enhancing merchant trust and satisfaction. Merchants frequently describe the app as a "lifesaver," essential for securing data with an easily restorable backup solution. Positive experiences with the support team, including notable mentions of individuals, further underscore the app's value.

August 10, 2024

Hice respaldo de mi página muy rápido y el soporte estuvo excelente. Muy buena atención por parte de Brittney Durston.

EcoMammi
Mexico
About 6 hours using the app
December 19, 2023

Great app that has given me peace of mind. Also the support team are fantastic.

Health is Wealth
United Kingdom
17 days using the app
February 16, 2024

Solves a major problem - backing up reliably - and the team here is super-responsive. 5 Stars all-around.

Ventfort Hall
United States
3 days using the app
March 26, 2024

Worth every penny for the peace of mind Rewind Backups provides. Easy to install, pricing is transparent and customer service is very helpful and quick to respond!

True Parts B2B
United States
About 3 hours using the app
November 8, 2023

Great support, great app, great and easy implementation - all-in-all, just great!

Kandii
Denmark
3 days using the app
March 18, 2024

Responsive and helpful!

Yoggu!
Canada
4 days using the app
December 8, 2015

Excellent support. A week after installing we had an issue with an integration that deleted 600 products from our shop. Rewind had our products back up and running very quickly. A must have app.

Flyfishsd
United States
Over 8 years using the app
December 12, 2016

I haven't had to use it yet, so I don't know how easy it would be to reinstall everything. Hopefully I'll never know.

One thing it does for me, is give me a more secure feeling that I have some safety in place. You never know when you'll need it.

Accubrass Com
United States
Almost 8 years using the app
January 31, 2017

The product works perfectly. I have deleted my own items accidentally and had to go back and restore them. It only takes a second and when something doesn't work I can easily contact support. I can highly recommend this app

Contractor Training Center
United States
Almost 8 years using the app
October 10, 2017

Really easy to use. Good to have the security of know can revert to a previous version of the site.

Beautyspot Nz
New Zealand
Over 7 years using the app