Reviews (1,031)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its comprehensive data protection, automatically backing up crucial store data like products and themes. They appreciate the ability to restore specific items or entire store versions, and the convenience of receiving backup summaries via email. The app is noted for its seamless integration, user-friendly interface, and reliable performance. Customer support is also a highlight, with responsive and helpful service available even on weekends, enhancing merchant trust and satisfaction. Merchants frequently describe the app as a "lifesaver," essential for securing data with an easily restorable backup solution. Positive experiences with the support team, including notable mentions of individuals, further underscore the app's value.

June 14, 2022

Seems overpriced and unnecessary... until you need it This app has saved us so many times at this point. Its like website/ecom insurance just in case your team breaks something and takes everything down.

Sozy
United States
About 1 year using the app
March 25, 2018

Works great so far, ver happy with this app!

Jeffads
France
About 1 year using the app
January 7, 2019

I am very forgetful when it comes to backing up my files. Knowing that my store is backed up automatically every day is a comfort to me. I can spend my valuable time working on my store knowing that backups are created automatically. Thank you, Rewind Backups.

My Favorite Gift Shoppe LLC
United States
About 1 year using the app
November 4, 2017

We'd been winging it without backups for most of a year. After another app deleted our inventory (making for a horrible hour or so madly adding everything back), we installed Rewind. Fortunately, we haven't had to use it as yet, but the peace of mind just knowing it's there should it be needed, is very welcome.

Ecoture 2
Australia
About 1 year using the app
January 19, 2017

Seamless and easy to implement. We now have a piece of mind knowing our data is backed up.

Touchdolls Pxs
United States
About 1 year using the app
February 26, 2017

Great way to achieve peace of mind. I am about to upload a new theme, and also had a VA working on adding additional products into my site. Rewind gave me peace of mind during this process that I could always retrieve my store during new themes, product uploads, etc.

Scopesonline
Australia
About 1 year using the app
September 28, 2020

Rewind Backup is a great app. This also provides amazing customer service. Thank you, Annie <3 I recommend this.

RedButterfly by Omaris
United States
About 1 year using the app
Rewind replied October 1, 2020

Annie is an absolute star and we're proud to have the support team that we do! Best in the biz. Thanks for taking the time to write a review.

November 5, 2018

A had a problem. Rewinded the theme and presto all back to normal. Highly recommended. A life saver.

Vinyl Revival
Australia
About 1 year using the app
June 14, 2018

Great app, the free package is perfect for us - install is super easy and works perfectly!

Groom Corner
Ireland
About 1 year using the app
March 30, 2021

Easy to setup, works perfectly and backs up all essential and critical information needed in case of human error or failure.

SearchFindOrder
Canada
About 1 year using the app
Rewind replied May 5, 2021

well said!