Reviews (1,031)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its comprehensive data protection, automatically backing up crucial store data like products and themes. They appreciate the ability to restore specific items or entire store versions, and the convenience of receiving backup summaries via email. The app is noted for its seamless integration, user-friendly interface, and reliable performance. Customer support is also a highlight, with responsive and helpful service available even on weekends, enhancing merchant trust and satisfaction. Merchants frequently describe the app as a "lifesaver," essential for securing data with an easily restorable backup solution. Positive experiences with the support team, including notable mentions of individuals, further underscore the app's value.

September 17, 2017

Great product and Service. This has been a great find which is very simple to use and gives peace of mind.

Sex Toy Au
Australia
12 months using the app
Edited July 3, 2018

Fantastic app, highly recommend. Has saved my business on a number of occasions. Get it for peace of mind!

Nappy Bags
Australia
12 months using the app
August 29, 2018

I found this app very easy to install which was great, the step by step tips were very helpful. I would definitely recommend this app.

Asg Educational Resources
Australia
12 months using the app
September 10, 2021

The app you hope you never have to use! Set up is seamless and you can access your regular backups whenever. As Kurt Elster would say, this is the first app you should ever install on your store.

701 Hoodies
United States
12 months using the app
Rewind replied September 21, 2021

Thanks for the kind words and we're glad to hear you've found Kurt – he's one of the best people in the Shopify ecosystem!

April 30, 2020

Great app, simple to use and just works. The support team are great and friendly too. This app is a must have for any store. If you don't have it then one day you will really wish you did. Thank you for your app and thank you for reading my review.

Puglia Pools
Italy
12 months using the app
Rewind replied May 1, 2020

So glad to hear that! We take pride in our customer support, and in providing the best backup app for Shopify merchants. Thank you for the kind review :)

November 11, 2016

Installation was easy. Haven't had the chance to use it and I hope I never will.

Geekyget
Singapore
12 months using the app
July 13, 2016

Thousands of hours put into my store, I cant afford to lose it. www.bvsydney.com

Black Velvet Sydney
Australia
12 months using the app
March 29, 2017

This program is a lifesaver, wouldn't want to be without it!

Matriarch Perfumes
United States
11 months using the app
August 28, 2018

This app has been fantastic! So easy to setup and it started backing up quickly and regularly backs up automatically. Such a relief to have this peace of mind that as we make changes, our previous info is saved and easily accessible. Also doesn't seem to slow things down at all

Platypus Collective
United States
11 months using the app
January 3, 2017

Very pleased with the combination of feature-richness and ease-of-use in this app. It has provided more than it's cost in peace of mind for our team.

Storiarts
United States
11 months using the app