Reviews (1,031)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its comprehensive data protection, automatically backing up crucial store data like products and themes. They appreciate the ability to restore specific items or entire store versions, and the convenience of receiving backup summaries via email. The app is noted for its seamless integration, user-friendly interface, and reliable performance. Customer support is also a highlight, with responsive and helpful service available even on weekends, enhancing merchant trust and satisfaction. Merchants frequently describe the app as a "lifesaver," essential for securing data with an easily restorable backup solution. Positive experiences with the support team, including notable mentions of individuals, further underscore the app's value.
Refine
-
By rating
I'm in the process of building a small Shopify store.
A couple of weeks ago I saw a Facebook post that caused me to pause.
"Is there a way to run [a] backup on a Shopify store? If you have a lot of products and the site crashes, it would be [a] mess to restore it product-by-product."
The post is from another member of J.R. Fisher's "The Art Of Ecommerce Success" closed Facebook group.
I'd assumed that Shopify backed up my store! I mean, I don't back up my Google or Dropbox cloud storage. Nor do I back up my online bank accounts.
A quick check confirmed that Shopify does not backup users' stores. Wow! It could take me days to restore all the products in my store -- causing a lot of lost sales and revenue!
I then set about researching backing up my Shopify store. Shopify provides instructions on manually backing up one's store to CSV files. A time consuming and laborious task, which would get even more time consuming and laborious if one had to restore one's store from the CSV files.
But it gets worse! Images are not backed up by the CSV process. Yikes! I'd have to keep separate backup copies of all the images, then integrate them back into the store after a crash! What a nightmare!
Fortunately, there is a very simple and easy to use solution. Which, for small stores like mine, is free! Namely, Rewind Backups by Rewind.
I installed Rewind Backups a couple of weeks ago and the app has been running automatically in the background without the need for any intervention from me. What peace of mind!
And best of all, I can now devote all the time I would have spent, dickering around on CSV and image backups, to revenue-generating activities.
At the moment my store is small (less than 2,000 items & 100 orders per month) enough to qualify for the free version of the Rewind App.
Note, items are data items, not products. Each product has multiple data items associated with it, and the store itself has additional data items that are backed up.
As my store grows I can sequentially upgrade plans to the Premium ($15/month, up to 500 orders/month), Pro ($39.00/month, up to 1,000 orders/month), and Plus ($99/month, up to 2,000 orders/month). Once the store has 2,000+ orders/month, the Enterprise plan starts at $299/month. As far as I know, there are no limits on the number of items with the paid plans.
What I particularly like about the pricing structure is that I can start for free and grow my store. By the time I need to upgrade to a paid plan, the store should be generating more than enough revenue to cover the cost.
Now back to revenue generating activities!
Remember that feeling of wishing you had backed up the information or photos you just lost?
If you are worried about loosing any of your work, or looking to trial a new feature or changes to your website, get this app and have a lot less things to worry about!
I found this app as I was undertaking changes to ChateauAntiques.com, and wanted a way back if I either needed one because there was an issue with the new code, or just if I preferred how things were before.
The customer service given by this company alone gives great peace of mind as to their efficiency, and coupled with being able to see clearly that backups are happening automatically makes this app essential for anyone who values the work and investment they have put into their Shopify site.
Essential.
Sean, ChateauAntiques.com
Been using the app for a few months and have found it really useful. I've used it to restore my theme when I accidentally installed another app the broke it. And I've used it a few times to restore products. works well.
So glad that we were able to help recover your theme after another App broke it – this is something that happens way more than most store owners would think. We see it all the time!
We have found this app great to be able to back up as we lost a lot of our seo information when our soft wear wiped our data.
I used the app to help restore a theme back to previous version that was compromised when I made a mistake modifying some code. Customer service was top notch and responded to my request promptly.
We've been very satisfied with Rewind! No headaches at all, just confidence that your products and customer information is kept safe for you. Thanks!!
This app is simply awesome. It will save you from nightmares.
Must have app for stores owners with tons of products
Creating a backup with Rewind is child's play. It's even fun. I can finally make sure that all my data is always safe.
Rewind has been great as we started having external contractors working on the site. Super easy to set up and customer service is fast and friendly. Recommend!
This app gives us peace of mind knowing our site is backed up daily. Shopify does NOT back up your site so if you want to protect your site then you need to install an app for that. Great customer support too!