Reviews (1,031)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its comprehensive data protection, automatically backing up crucial store data like products and themes. They appreciate the ability to restore specific items or entire store versions, and the convenience of receiving backup summaries via email. The app is noted for its seamless integration, user-friendly interface, and reliable performance. Customer support is also a highlight, with responsive and helpful service available even on weekends, enhancing merchant trust and satisfaction. Merchants frequently describe the app as a "lifesaver," essential for securing data with an easily restorable backup solution. Positive experiences with the support team, including notable mentions of individuals, further underscore the app's value.

October 5, 2018

great!

Norkind
Switzerland
11 months using the app
December 27, 2022

It's a pretty good app. It's nice to have a back up just in case. I don't have that much to say about it but overall 10 out of 10.

NFDVapes
United States
11 months using the app
August 24, 2018

Great peace of mind. As a store owner with fairly ambitious design ambitions and talent that only barely keeps pace, it’s nice to know that I’m working with a safety net. Our site is heavily blog and organic content focused, and the thought of archiving 100 blog posts and counting manually was silly. This provides a much more realistic option. Great product.

Horses Are Expensive
Canada
11 months using the app
December 27, 2016

A must have app for anyone with lots of products.

Addictivetech
Australia
11 months using the app
November 6, 2020

The app and support it offers is great! They helped me the whole time on the app and by email, step by step, even after we closed the conversation!

Trece Cielos
Mexico
11 months using the app
Rewind replied November 18, 2020

Thanks for the kind words! We are super proud of our support team and the service they provide.

March 12, 2018

Does what is says on the tin. Easy to use interface. Piece of mind that my site is backed up and easy to restore individual items!

Craftycakes
United Kingdom
11 months using the app
July 24, 2017

Very good app.

Saves my theme + every bit of content on my site automatically daily

Standupergonomics
Canada
11 months using the app
March 7, 2019

This is a must have app. I wish I had it before the problem happened .
Anyway better late than never, now I know that all the hard work I have put into my web shop is safe.

LOULOU
Finland
11 months using the app
December 14, 2020

Amazing. I think every Shopify merchant should have this app if they have any other apps on the app store. We had never experienced what we experienced with most of our site getting deleted from another app and immediately after rebuilding it back up manually, we quickly scrambled to find an app like this. It is so simple to use, it backs up everything, and support is there to help you 24/7 and all hand holding if necessary. We had PTSD so the hand holding really helped lol. It really should be on the Shopify homepage as a precaution because other apps are risky and this could save you. We won't ever delete this! Thank you to Annie, Lucas, and the whole team! Life saving. We wish we had this sooner! 100% don't hesitate and download this now to be 100% safe!!!!!!!

It's Juliet
United States
11 months using the app
Rewind replied December 17, 2020

Couldn't have said it better ourselves 😅 You're right though, apps creating unintended conflicts/issues is much more common than merchants assume. We're so glad to hear we were able to help out!

August 11, 2020

This app was recommend by our developer. We are using the basic plan. It's reassuring to have a backup option in case of user error.

Evangeline Specialties
United States
11 months using the app
Rewind replied August 13, 2020

Glad we're able to provide that peace of mind! Thank you for writing a review :)