Reviews (1,033)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust backup capabilities, emphasizing its automatic feature that secures critical data like products, themes, and customer information. They appreciate the quick restoration options that minimize downtime, enhancing business continuity. The app is noted for its user-friendly operation and seamless background functionality, allowing merchants to focus on core activities. Support is frequently praised for responsiveness and effectiveness, often providing help outside standard business hours. Merchants view it as a worthwhile investment for risk mitigation and peace of mind.

September 7, 2017

Work great feel safe with this app

Eco Loco Handmade Craftsmanship
Israel
9 months using the app
September 17, 2019

Ok, Rewind you proved your point with me. I was able to recover a product and the images I carefully selected I thought I had lost after overriding a product. I almost forgot I had you Rewind. You saved a life today. Ty.

"HOOKED ON LINGERIE"
United States
9 months using the app
Rewind replied September 19, 2019

This is one of our favourite reviews ever - thanks for sharing! So glad we were able to help you out.

April 13, 2021

Fantastic support from Logan, got us back up and running in no time after having lost some products in a CSV update. Thank you!

Sexplore
United Kingdom
9 months using the app
Rewind replied May 5, 2021

Sorry to hear about your CSV troubles, that comes up quite often. Glad you've found Rewind!

June 23, 2016

Peace of mind is worth every penny when your playing around with exports.

Palmers Pursuit Shop
United States
9 months using the app
December 29, 2016

Works great for UniversalMania.com

Universal Mania
United States
9 months using the app
November 1, 2019

Amazing, really saved our bacon. Kaleigh, in particular, was amazing and held my hand through a gnarly backup, cheering me on and making the whole nerve-wracking process almost pleasant! Highly recommended!

Sunset Alcohol Flush Support
United Kingdom
9 months using the app
March 30, 2023

Effortless to install and setup. Fortunately haven't needed it yet! Had a small billing issue I contacted support and got nearly instant resolution.

The Forever Rose
United States
9 months using the app
March 5, 2017

The weekly backup and rewind assistance is great as it is one less thing that I must take care of or worry about on a weekly basis.

Genuinegift
United States
9 months using the app
May 7, 2018

We appreciate the comfort of knowledge that your service brings and your teams personal active responses to our emails.

Onestopschnauzershop
Australia
9 months using the app
November 21, 2019

An incredibly seamless app both with automating your store back ups and using it to restore things. What’s even better is the outstanding service that the Rewind team provide.

Kaleigh helped me resolve site issues and answered all of my questions incredibly fast. I’d wholeheartedly recommend Rewind, very happy!

Just Strong
United Kingdom
9 months using the app
Rewind replied November 28, 2019

Kaleigh is an all-star, we're really proud of our customer service! Thank you for the kind words, we're glad to hear it.