Reviews (607)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient restore process, crucial for recovering lost or altered store data. The customer support team is praised for responsiveness and exceeding expectations. Users appreciate the secure, automatic backups of essential data like products and customer information. Its intuitive design and proactive updates on backup status enhance its reliability, making it a vital tool for ecommerce data safety and recovery.

August 12, 2016

Excellent app! Very good support. I particularly like how individual products can be restored if needed. Also, everything is broken down into modules (such as themes, etc) which make restores very fast. Overall, this is THE go-to app for our backup solution. It is absolutely first class!

Icommercenew
United States
1 day using the app
May 12, 2018

The suport is pretty good and fast. But at $60 per year (or $300 over 5 years) its quite an expensive solution. (especially when you can do this basically for free on any wordpress site). But will keep it for now.... start running multiple sites and your bill is quite huge.

Should be priced MUCH better, otherwise cant complain about the app.

Rugged Motorbike Jeans
United Kingdom
About 1 month using the app
October 16, 2017

Back up was seemless and simple !

I have not done a rewind yet.

Love the easy to see console so I can rewind the different parts that I choose. That is really powerful feature !

Also I have asked some questions and their support are right back to me, really impressed so far.

Bespoke Gates And Railings
United Kingdom
1 day using the app
Edited January 27, 2019

Like this Rewind Backups which gives me a hassle-free auto daily back-up of my on-line store without fail. Back up my store is always my top priority !

Mageline World
Malaysia
About 1 month using the app
June 17, 2021

This app is very important. I recommend it to everybody, who has a Shopify store. App very simple and easy to use.

TEDMAR
Poland
1 day using the app
Rewind replied June 23, 2021

Thank you for your review + recommendation! Be sure to check out our referral program – you can benefit from sharing Rewind within your network :)

April 16, 2017

We are still in the early stages of us this app, thus far it is working correctly.

Sdgpos2015
United States
30 days using the app
August 2, 2017

It's difficult to leave a review until I've had a need to restore from backup, but I am very pleased with the user experience so far so consider my review for that. Coming from a previous Magento site, the thought of not being able to backup on Shopify was too much - I've seen firsthand the things that can go wrong, especially when adding apps and editing the source code.

While I do think this should be a feature built into Shopify and not something we should have to pay extra for, the app does a good job of showing me what's backed up and when and stays out of the way otherwise. The peace of mind alone is worth the small monthly fee - though if it was any more expensive I'd have reservations.

Back to changing the world, one hammock at a time!

https://www.treklightgear.com

Trek Light Gear
United States
30 days using the app
July 13, 2020

Really impressed with the product — but also the support! The CEO Mike answered my email, and follow-up support by Annie helped me glide through setup with a customised plan.

So impressed I almost fell over.

Thanks team!

Família de Trigo
Brazil
1 day using the app
Rewind replied July 22, 2020

😅 this review made our day!

November 22, 2018

A few small bugs (like estimated total count before you decide on a plan), however setup and backup works great and very easy to setup. Highly recommend. I appreciate the free plan to save a couple dollars while getting the store off the ground. Every bit helps. I'm sure to keep this app! The chat support person was amazing. A must have app for any shopify store.

Canada Baking Supplies
Canada
About 24 hours using the app
June 17, 2021

Noone ever told me that shopify does not do a real back up of my shop and all my products etc. We#re running some WP-Website and we#ve been hacke several times. When I heard about Rewind, there was no doubt for me to install it imediately. Let's me sleep way better now. Great support, from the first day on.

BONES & BUDDHAS
Germany
About 22 hours using the app
Rewind replied June 23, 2021

It's a common misconception that you're able to get help to restore or recover from issues like that! Glad you found Rewind, thank you for your review.