Reviews (629)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its efficient restore process, crucial for recovering lost or altered store data. The customer support team is praised for responsiveness and exceeding expectations. Users appreciate the secure, automatic backups of essential data like products and customer information. Its intuitive design and proactive updates on backup status enhance its reliability, making it a vital tool for ecommerce data safety and recovery.
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We've been using Rewind Backups for several years and have never had a problem with it. The control panel makes it easy to locate specific backup items. Their support (Noah, in this case) was quick to get back to us when we had a question about our account.
Five shiney gold starts to REWIND for saving my rear and web site. I've been using Rewind since I moved our website to Shopify just because I knew that some day it was going to be needed. (15 years in IT taught me that one.) So three years slip by and the back ups just happen without anyone giving it a thought . . . until whammy. My carefully edited CVS file import went crazy and placed all kinds of ANSI II funky charcters all over my wonderfully written product descriptions when I imported ALL my products with new pricing! ouch . . . took me a day to realize how big a problem I had. And then I remembered . . REWIND has my back. It was painless to back up 2 days on my product information and have it restored via Rewind. Now I'm back at updating my pricing with corrected csv files and all is well. Heavy sigh and 5 stars.
Brittney in support quickly got back to me when I emailed a question, provided the solution and I'm whole again! Easy peasy!
Stellar support. Great app to have on the store. Installed it in the first place for the peace of mind. Then you only really understand how good it is when you actually need it.
Great app, easy to use and peace of mind knowing our store is properly backed up. Alyssa from support was also excellent! Would definitely recommend.
I have had the Rewind app for about 5 years and thankfully never had a reason to use it...But today I accidentally deleted some products that were very time consuming to list. Rewind to the rescue!! It was so easy and seamless to restore. Thanks!!
Thank you for trusting us from the beginning! So glad to hear we were able to help out.
We love Rewind. Its give us peace of mind knowing if something goes downhill on our store, we can revert back to an earlier backup, or even restore a deleted product. We're very happy with their app.
I've been using Rewind Backups for my online store, and I'm really impressed. It automatically saves all my important stuff like products and designs, which is super reassuring.
The best part is if I mess something up, I can easily put things back to how they were before. It's like a time machine for my store.
Oh, and I have to give a shoutout to Shelby from their support team. She's awesome at explaining things so I understand what's going on.
Highly recommend.
I'm very happy with the Rewind app and their customer service. They're responded fast to my query and were very helpful.
Rewind is invaluable when you have a team of folks working on your site. We have had a few accidental deletions of content, and Rewind has been able to quickly recover blogs and products, saving countless hours in content creation and frustration. It is one of those things you don't need until you 100% really need it right now and it is too late. So do yourself a favour and get it setup.