Reviews (606)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust backup capabilities, ensuring security for store components like products and orders. They appreciate the user-friendly interface that simplifies managing backups and performing restorations, such as theme settings. The app operates efficiently without disrupting store operations, and customer support is frequently praised for its responsiveness and helpfulness, making it a reliable choice for safeguarding Shopify stores.

July 12, 2017

Just signed up this morning and the backup went smoothly. The app "tour" was professional and helpful.

Pure Living Space
United States
21 minutes using the app
May 5, 2022

Great customer support! Easy to set up too. I like that the plans scale in price and that the backups are in 'realtime'.

TellurideGlow
United States
21 minutes using the app
October 20, 2023

Their support desk is so nice and very kind. When I asked some questions about installing this app, their support desk, especially Ola,Support Wizard, helped me a lot and gave me very clear answer so quick.

インストールに関して質問があり、ヘルプデスクに質問しました。Ola という方が、すぐに、明快なサポートをしてください、無事、インストールできました。
とても助かりました。安心して使用できます。

シーツjp
Japan
15 minutes using the app
March 17, 2022

I sleep at night because I know if someone hacks my store or my computer blows up, I have a record of all my data from my store. It's the cheapest insurance I have ever bought! In addition, their online chat support is fantastic. Noah helped me today migrate my account from Big Comm to Shopify and she was perfect.

SassyBax
United States
14 minutes using the app
October 19, 2020

Love it. Rewind is cheap insurance in case something goes sideways. Hopefully you never need it, but if you do need to recover from anything, you'll be more than happy to have it. Two or three clicks and everything is back to the way it was. No getting in touch with your IT team to try and restore a recent backup (if you even have one available), little downtime, no fuss.

Skull Shaver Euro
United Kingdom
13 minutes using the app
Rewind replied October 21, 2020

Well said - thank you

September 19, 2020

Where is my copy of my Database? i want the copy of my database. that is why I got the plan for. Thank you

Lexor Miami
United States
About 3 hours using the app
Rewind replied September 21, 2020

Hi Lexor,

Rewind is a cloud backup service. We make continuous backups of your store data, which you can view and restore from within the Rewind app.

It sounds like this is not what you were expecting when you installed Rewind, and that you are looking for a downloadable copy of your store data. We understand the desire to have an extra copy of your data, so for that reason, we offer backup exports on request.

If you would like a backup export from Rewind please get in touch with us at help@rewind.io.

February 22, 2017

Our online store is huge with thousands of products and variants with new products being added everyday. I'd hate to lose all this data if somehow lost or deleted. Great piece of mind knowing that all site data is now backed up and kept safe if ever needed.

Living Essentials
Canada
5 minutes using the app
May 31, 2021

Excellent back up app and complete peace of mind over our store data. Would highly recommend for serious Shopify store owners.

Second Hand Clubs
United Kingdom
4 minutes using the app
Rewind replied June 9, 2021

We really appreciate it - thank you!

April 27, 2018

Rewind is great, I cant imagine losing my data. Peace of mind knowing everything is constantly being backed up!

Faeswimusa
Australia
3 minutes using the app
May 10, 2023

Customer Service is great and so helpful.

Cerqular HK
United States
34 minutes using the app