Reviews (1,031)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust backup capabilities, emphasizing its automatic feature that secures critical data like products, themes, and customer information. They appreciate the quick restoration options that minimize downtime, enhancing business continuity. The app is noted for its user-friendly operation and seamless background functionality, allowing merchants to focus on core activities. Support is frequently praised for responsiveness and effectiveness, often providing help outside standard business hours. Merchants view it as a worthwhile investment for risk mitigation and peace of mind.

August 23, 2018

I'm very new to Shopify. I built my first business on Wordpress. But I can already say that Rewind lowers my blood pressure significantly (lol). I've had too many experiences of needing to log into hosting company cpanels, manually download backups prior to any updates (bc who knows which update will create the error on your site, it's like roulette, the Russian kind)t. Its a time suck. This company solves that problem on Shopify. Can't beat free either.

Coat Of Arms Menswear
United States
7 months using the app
June 18, 2017

Our developer downloaded this to make sure we can back out changes we werent happy with.

Hops To Home
Australia
7 months using the app
October 4, 2019

After I broke my partnership, he was able to wipe many things in website. Thanks for rewind I was able to restore my store. The support is amazing!

ShopHaya.com
United States
7 months using the app
Rewind replied October 4, 2019

Sorry to hear you had to deal with that! Very glad we were able to help out :)

June 19, 2020

Very easy to use and install the app. Set it and forget it! Support team has been very helpful as well!

Vintage Ice Hockey
United States
7 months using the app
Rewind replied June 22, 2020

Great to hear that! Thank you for the review - PS, we're big hockey fans :)

June 18, 2015

does what it says on the tin! great app for some piece of mind.

Vapmonster
United Kingdom
7 months using the app
March 29, 2021

So easy to set up and the support team was quick and detailed to answer my question! I haven't restored anything yet but it's good to know that I can and won't lose my entire store if things go south.

Breathing Travel | Sand Free Beach Towels
Australia
7 months using the app
March 1, 2020

This app is easy to install. It seems to work great! I get a report that tells me what it backed up. How much better can it be! I haven't used the restore feature yet, and there is every reason to believe it will be as effective. Thank you for this great app! Highly recommend.

Silk Squirrel, LLC
United States
7 months using the app
April 27, 2017

You don't think this app is important until things goes wrong and you wish you have this app. Must have app.

All Tire Supply Llc
United States
7 months using the app
June 17, 2017

It has been three weeks now and because of this app I feel secure the safety of my website.
Yes I would recommend this app to anyone with a website that has work you wish to protect.
Jason Macleod
www.sexstoreau.com

Sexstoreau
Australia
7 months using the app
Edited January 25, 2018

How many times have you purchased a product or service, then received an email from the founder asking if he could speak to you about your thoughts about the service? In my years of experience, the answer is a big fat zero. Mike Potter at Rewind set a whole new standard (in my opinion) in not only listening to his customers, but in actually reaching out and proactively requesting a conversation.

The funny thing is, I am a religious believer in backups. I subscribe to the old backup joke of "one is none, and two is one" when it comes to backup methods. I had been a subscriber for about a month and was using a bulk editor to make some adjustments to a large volume of products in my store. As luck would have it, I made an error and messed up about a hundred products. Rather than sweat it and take the time to key in all the necessary corrections, I chose to "rewind it" and it worked fantastically. The irony of it was, this happened the night before I had agreed to talk to Mike.

As a result, of my user experience with the product and my subsequent conversation with Mike, I am a big supporter of the both the product and the company. In fact, I also now use their product to backup my Quickbooks Online account.

The4x4guyscom
United States
7 months using the app