Reviews (1,031)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its comprehensive data protection, automatically backing up crucial store data like products and themes. They appreciate the ability to restore specific items or entire store versions, and the convenience of receiving backup summaries via email. The app is noted for its seamless integration, user-friendly interface, and reliable performance. Customer support is also a highlight, with responsive and helpful service available even on weekends, enhancing merchant trust and satisfaction. Merchants frequently describe the app as a "lifesaver," essential for securing data with an easily restorable backup solution. Positive experiences with the support team, including notable mentions of individuals, further underscore the app's value.

November 7, 2019

An excellent set and forget app. You sleep better and have nice dreams when you know that your site is being backed up :)

MerchArts
Ireland
7 months using the app
Rewind replied November 19, 2019

We've heard many people say they sleep better at night knowing that Rewind has their store backed up, but you might be the first to mention nice dreams! Love to hear it.

August 16, 2016

Great App to use, takes care of the store.

Topaze Fashion
Canada
7 months using the app
April 18, 2017

Gives you peace of mind knowing your store is safe.

Xoxorose
Australia
6 months using the app
August 16, 2016

we love this app as we started out on the journey of www.iboughtherfreedom.com we have leaned on the roll back of pages and are very secure in the safe hands and options Review Rewind gives....highly recommend this app

Her Freedom
Australia
6 months using the app
February 10, 2021

Great so far! Glad I don't have to worry about losing any of my data. Logan was also super fast & helpful as support.

Yummy Gummy Molds
United States
6 months using the app
March 9, 2023

These guys are great and so easy to deal with. I feel confident knowing that I have secure backup should I need to recover data or undo any theme updates.

Refill Nation
New Zealand
6 months using the app
July 25, 2018

Absolutely awesome, Rewind saved my business from a rogue Shopify Partner!

I had installed Rewind as I was concerned about protecting my customer data and my ability to recover in the event of a mistake or hack, but little did I know that I would actually need to protect myself from a crooked website developer, who was meant to be building the website, developing a new web and providing digital marketing services.

Having complained about their poor quality work, their response was to seize ownership of my Shopify store, then systematically delete the entire site I had built and already paid for, including the new web app. Following this they made a ransom demand to "open negotiations".

Fortunately, Shopify managed to return ownership of the store to me, then Sarah at Rewind proved to be absolutely amazing with her dedicated support and help. In just a few minutes, all my deleted data had been restored, back to where it was before the hack.

Absolutely fantastic, well done Team Rewind, can't thank you enough!

Zanzibeauty
United Kingdom
6 months using the app
September 3, 2021

Absolutely love this app. We lost a bunch of blog posts a few months back, because of users error of one of our employees, we thought we could restore them using Shopify and when we realized we couldn't, and that the same thing could happen - we installed Rewind. And now I sleep easy at night!

Mary Jane's Headquarters
Canada
6 months using the app
December 14, 2017

Awesome App! Rewind App free you from any unnecessary worries, so you can focus on building your business.

Hock Gift Shop
Singapore
6 months using the app
February 1, 2019

Many aspects to an e-commerce shop - Rewind gives peace of mind to back up all your hard work, can't imagine having to re-enter everything if I lost it. Easy to install and love the weekly backup summary reports.

DevonTeeShop
United States
6 months using the app