Reviews (1,031)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its comprehensive data protection, automatically backing up crucial store data like products and themes. They appreciate the ability to restore specific items or entire store versions, and the convenience of receiving backup summaries via email. The app is noted for its seamless integration, user-friendly interface, and reliable performance. Customer support is also a highlight, with responsive and helpful service available even on weekends, enhancing merchant trust and satisfaction. Merchants frequently describe the app as a "lifesaver," essential for securing data with an easily restorable backup solution. Positive experiences with the support team, including notable mentions of individuals, further underscore the app's value.

September 28, 2018

Highly recommended. This is a no-brainer app, the basic version is free and it backs up all aspects of your store. This isn't just to prevent against hackers, but if you make a mistake in the code, or want to revert to a previous product description. It's one click to do this. This is a must-have for any store owner.

Charging Angels
United Kingdom
6 months using the app
November 6, 2018

This is one of Shopify's few MUST HAVE Apps. I nearly deleted my whole digital database because I had accidently clicked on the wrong app to delete. I was literally a second off . . . no online store! Thanks so much guys for providing a free backup service. After my heart stopped. I realised I had the backups now even if I did make a massive mistake like that, so it was OK and I could start breathing again. I only found this app last week and it would have to be the most valuable app I have installed.

Neville Goddard Courses
Australia
6 months using the app
Edited February 28, 2017

The app seems to work well and has a well designed interface for backing up. We have not tried a restore yet, but app appears professionally made and shows a breakdown of each type of item backed up separately. This is a good app for some security.

Handmade Tile By Emu
United States
5 months using the app
September 17, 2018

I like the variety of options that RB offers that can adjust to each business level. The backup process also runs seamlessly and accurately every day.

Likable Nation
United States
5 months using the app
September 21, 2018

HIghly recommended. Simple, fast and efficient. Peace of mind that my store is being backed up and protected from disaster!

Outdoor * EDC
United States
5 months using the app
May 23, 2022

Backups may not seem helpful at first glance, however it becomes your only savior when things have gone sideways. Just like insurance, it's not useful until you need to use it - and when you do, you'll be glad that you made the investment. This app is very easy to use - you practically don't have to do anything for it to help save your orders, customers, products, photos, and settings of your website. Their team is also very responsive and friendly - they provide actual customer service where you feel that they value your business.

addmeat
Hong Kong SAR
5 months using the app
May 27, 2017

After all the work that has gone into making barklabel.com, it's nice to know that if anything ever happens to it, with the rewind app, we can get it right back to functioning!

Barklabel
United States
5 months using the app
July 6, 2021

Glad I discovered this app before going live. Peace of mind now knowing any data loss due to human error or random acts are covered and reversible simply by using Rewind. I would recommend this to anyone running a business online as an insurance policy to save yourself hours of manual labor. The support team is very helpful too.

MadMan Nutrition
United States
5 months using the app
Rewind replied July 6, 2021

Congrats on setting your store live! Thanks for your review, we're proud to protect your business 🙌

September 24, 2018

Very easy set up and use even for a novice like me. Works well, no hick ups. Love their weekly reports.

LelleModa
United States
5 months using the app
March 27, 2020

App is doing exactly what it's supposed to do. Can't ask for more than that. Helps me manage my store without worrying about losing important data.

Whisker Hut
United States
5 months using the app
Rewind replied March 31, 2020

Glad to hear that - thank you for writing a review!