Reviews (1,031)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its comprehensive data protection, automatically backing up crucial store data like products and themes. They appreciate the ability to restore specific items or entire store versions, and the convenience of receiving backup summaries via email. The app is noted for its seamless integration, user-friendly interface, and reliable performance. Customer support is also a highlight, with responsive and helpful service available even on weekends, enhancing merchant trust and satisfaction. Merchants frequently describe the app as a "lifesaver," essential for securing data with an easily restorable backup solution. Positive experiences with the support team, including notable mentions of individuals, further underscore the app's value.

June 27, 2022

Alyssa in customer support was super speedy in replying to me and clarifying a billing question I had. I appreciate her quick and cheerful response. Great way to start the week!

Botanus
Canada
5 months using the app
August 20, 2018

Very easy-to-use and straightforward program. Appears to function as advertised. The developers are active and responsive.

Synergy Mounting Systems
United States
5 months using the app
September 23, 2022

This app was recommended by our website development team. We've put a lot of time and resources into building our site. Rewind gives us back up for the things that matter. Their support team recently helped us make changes to our Rewind account. They were professional and quick to respond. Our issue needed follow up and I heard from them the next morning.

trueCABLE
United States
5 months using the app
November 17, 2020

Thank you for keeping our community service nonprofit thrift store at a flat $9 rate! Keeping our costs lean helps our NPO better serve our community in need. From all our staff, volunteers, and clients we serve… THANK YOU!

Samaritan Shop
United States
5 months using the app
Rewind replied November 18, 2020

🙌 we're proud to protect your store

March 2, 2020

Great app. It just works. It gives me peace of mind and had no problems at all. Have been using it for 2 months now. Would recommend to any online shop!

Airport Candy
United States
5 months using the app
Rewind replied March 5, 2020

Thank you!

October 24, 2018

I work so hard on my website. Regular backups are the smart thing to do, and this app makes it super easy.

Classic Blends
United States
5 months using the app
December 6, 2021

I totally depend on the rewind App. I think its the next best thing to apple pie! I had an issue today with me accidentally deleting some collections and Elizabeth from Support helped me to solve this issue! Thanks Rewind!

Meaws And Woofs
Canada
5 months using the app
August 10, 2018

If you are on Shopify, you MUST use Rewind. Have been using it for over 1 month now, and while we havent had to use the restore function (thankfully), it is nice to know that it is there. Rewind is a perfectly designed service that backs up ALL your store data - products, images, theme settings, customers, etc. Please do your store a favor and get this app.

Cybesco
Canada
5 months using the app
August 3, 2018

Great app, essential for any shopify store!

Cuteandlittlebaby
United Kingdom
5 months using the app
December 8, 2020

This is the 1st app we've installed, got an issue with a theme update and support was very kind helping us in getting out of trouble quickly. Definitely recommended

Colzani Boutique
Italy
5 months using the app
Rewind replied December 17, 2020

We're flattered to have been your 1st app + are glad to hear we were able to help out!