Reviews (1,031)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its comprehensive data protection, automatically backing up crucial store data like products and themes. They appreciate the ability to restore specific items or entire store versions, and the convenience of receiving backup summaries via email. The app is noted for its seamless integration, user-friendly interface, and reliable performance. Customer support is also a highlight, with responsive and helpful service available even on weekends, enhancing merchant trust and satisfaction. Merchants frequently describe the app as a "lifesaver," essential for securing data with an easily restorable backup solution. Positive experiences with the support team, including notable mentions of individuals, further underscore the app's value.

October 31, 2016

Our store, www.earbuddies.com has benefitted greatly from Rewind. We provide a medical device that reshapes the soft cartilage of baby's ears, resulting in permanent correction of stick out ears. We've put a lot of work into our site, and rewind gives us the peace of mind to know that our hard work is safe guarded.

Thank you :)

Ear Buddies
United Kingdom
5 months using the app
November 16, 2016

It has been very comforting to know data is backed up on site. Thank you!

Familytentcamping
United States
5 months using the app
April 24, 2017

Great app! Nice to know my site is safely backed up. Thank you!

Stampingwithsue
United States
5 months using the app
September 24, 2017

Thank goodness for Rewind. For a small monthly fee, you have complete peace of mind and it's very easy to use. It's saved me countless hours of work undoing a mistake. Thanks, guys. This is a great app.

The French Apron Company
France
5 months using the app
Edited August 29, 2019

Very happy with the customer service. I had some problem with a financial situation. They helped me very good and I am very satisfied! Thank you Annie!

WATCH ME. SUNGLASSES
Netherlands
4 months using the app
February 11, 2021

Would recommend. Rewind offers an incredibly simple onboarding process to get you up and running in no time. Alex has been great to walk us through everything we needed to know and can now have peace of mind we'll have our data safe and recoverable. Can rest easy knowing this powerful tool is running in the background and there for us when we may need it most.

BYLT Basics
United States
4 months using the app
July 10, 2020

They are very responsive and helpful. I had an issue with billing and they resolved the issue very promptly and professionally.

Glik's
United States
4 months using the app
Rewind replied July 22, 2020

Thank you for writing a review, we take pride in our support team!

August 30, 2018

Great app, and all the basics are free. I might upgrade if it stays this good.

Perroow
Spain
4 months using the app
October 1, 2018

Free, quick and easy installation. No need to do anything, everything is automated. Recommended! 5 STARS! ⭐

Coffee & Puppy Online Shop
Thailand
4 months using the app
Edited February 11, 2019

This a great app. A must have, especially if you have low tech skills with computers and website building. It will save you time and money when the inevitable happens. No repairs needed, simply rewind. :)

Guitars On Main
United States
4 months using the app